SLG Webinar: Using RPA to Get Out from Under COVID-19

During this webinar, we answered the following questions:

• What is RPA and hyperautomation? Are they flexible and scalable to adjust to the emerging issues every state and local government is facing?
• Is RPA a cross-functional, collaboration tool that shows continuous improvement for everyone or not?
• What best practices were learned during COVID-19 that suggest RPA and hyperautomation are tried and tested?
• What examples are there that suggest RPA breaks the back of tedious, manual and repetitive work and actually frees government employees to serve citizens better?