Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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ServiceNow

ServiceNow Civ/Fed Tech Talk Series - Dec


Event Date: December 04, 2020 - December 18, 2020

This series focused on introducing attendees to ServiceNow experts and capabilities, teaching attendees how ServiceNow's platform capabilities can be leveraged and implemented within their own organizations. 

As a refresher, attendees of these webinars learned about:
  • How you can leverage the ServiceNow platform to enable superior citizen experiences while improving the productivity of your help desk. Including: 
    • Giving citizens and customers the right information when they need it and the way they want it - including 24x7 automated self-service for frequently asked questions
    • Extending service workflow assignments to support complex, long duration case management beyond the service desk to middle and back-office departments and systems of record
    • The newest capabilities in Citizen Service Management (CSM)
  • How the ServiceNow platform can help you achieve a simplified digital transformation of RMF with continuous authorization and monitoring 

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Resources

University of Virginia Workfront Case Study
Case Study

University of Virginia Workfront Case Study

The media team at the University of Virginia Darden School of Business needed a better way track their work and build reports for management. They found Workfront Enterprise Work Cloud and discovered how automated, customized tools could give them unprecedented visibility into their work.


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