Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

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ServiceNow Webcast

Transforming Government Service Delivery: Improving the Customer Experience (CX) for Everyone


Event Date: May 02, 2024
Hosted By: ServiceNow & Carahsoft

Today’s government labor force provides services with the mission in mind, regardless of which agency or department empowering these people providing Federal service is critical to deliver great experiences, reduce risk and deliver work across the Federal arena.

This ServiceNow webinar focused on the value of ServiceNow's holistic end-to-end enterprise service management workflows which work across the enterprise to accelerate the diverse needs of government operations spanning:

  • Sourcing and procurement operations
  • Supplier lifecycle operations
  • Accounts payable operations
  • Service delivery and government customer service
  • Scheduling & management of dispatched of resources
  • Field, facility and fleet service management

This discussion aimed to showcase how these solutions enhance efficiency, streamline processes, and improve overall effectiveness across Federal agencies. Attendees explored real-world use cases leading with speed to mission out-of-the-box ServiceNow modules and discussed additive configuration options maximizing the benefits of ServiceNow's government-ready capabilities.

By emphasizing the value of this integrated approach, this ServiceNow Tech Talk empowers Federal stakeholders to optimize their operations and better serve their mission requirements.


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