Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Events and Resources

Events

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Google

Mid-Atlantic CCAI Webinar


Event Date: November 02, 2022
Hosted By: Google Cloud, Cisco, & Carahsoft
Google Cloud brings expertise in Conversational AI and pairs it with Cisco's Contact Center IVR, routing, analytics, and agent desktop solutions to create one seamless Contact Center AI offering for our customers. Contact Center AI with Cisco helps agencies increase operational efficiency and improve customer satisfaction.

Registrants joined this webinar to learn more about:
  • How to augment an existing call center with virtual agents
  • How artificial intelligence can improve constituent interactions with government
  • Common integration patterns to go beyond simple FAQs to fully functional agents
  • How analytic warehouses provide critical insights to policymakers

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Resources

Poly Personal Devices for Zoom
Resources

Poly Personal Devices for Zoom

Committed to make communication even easier for your customers, the Poly and Zoom partnership ensures you can achieve more. With Poly, the Zoom Rooms, Zoom Meetings and Zoom Phone experiences are better than ever.


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