Events and Resources

In the federal mission, “customer” takes on many faces — citizens, mission partners and even other agencies. Yet today’s customer experience (CX) and service delivery models often operate in silos, limiting visibility, agility and collaboration. This session explored how ...

State and local agencies aren't short on ambition, they're short on visibility. When ...

Join us for a hands-on, in-person workshop where IT asset, operations and portfolio leaders come together to streamline visibility, reduce risk and turn technology investments into measurable business outcomes. This interactive event brings together ServiceNow ...

Revenue growth isn't just a sales challenge — it's a cross-functional one. When quoting, fulfillment, and customer service run on disconnected systems, deals stall, margins erode and customers churn before the ink dries on renewal.    ServiceNow Customer Service Management (CSM) ...

You're invited to an exclusive afternoon with ServiceNow and Moveworks — built for leaders who are ready to move from AI curiosity to AI outcomes.   California state agencies are under pressure to do more with less — modernizing services, retaining talent and meeting ...

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine ...

Join us for a hands-on, in-person workshop where IT asset, operations and portfolio leaders come together to streamline visibility, reduce risk and turn technology investments into measurable business outcomes. This interactive event brings together ServiceNow ...

Whether you are beginning your ServiceNow journey or looking to improve your skills within your deployment, ServiceNow University provides a wealth of training opportunities that fit your requirements to maximize your success. Attendees joined the Carahsoft Training ...

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine ...

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine ...