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In the U.S. and Canada, approximately 1 in 4 adults has a disability. For all government agencies, ensuring equal access to services should be a critical goal incorporated into IT modernization plans. As expectations for seamless self-service and intuitive digital experiences rise, meeting minimum standards is no longer sufficient; accessibility must stand as a cornerstone of digital trust and citizen equity. However, many organizations are unsure how to begin implementation efforts.
Watch this on-demand webinar to learn practical steps for creating accessible forms, why prioritizing accessibility is more critical than ever, and how new technologies such as artificial intelligence (AI) can transform digital experiences for all.
Specifically, this webinar covered:
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Recent laws such as the 21st Century Integrated Digital Experience Act (IDEA) are changing the way people interact with government agencies. In 2020 and 2021, the pandemic showed us the urgent and critical need for government services to be not only digital, but accessible, inclusive, user-centric, and mobile-friendly.
Adobe has defined three stages that help government agencies modernize their digital processes. This phased approach helps agencies easily achieve exceptional citizen and employee-focused services, programs, and experiences.
Explore our guide, Achieve Mission Success One Stage at a Time to learn more about:
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