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Tomorrow's Army will rely ever more heavily on leveraging advanced information technology, artificial intelligence and data analysis. Defense One takes a look at how the service is trying to stay ahead of America's adversaries.

Spend more time training for the next fight, not in a battle with administrivia. Streamline lifecycle events like onboarding and offboarding across multiple departments with efficient, intelligent services. Use fewer resources to serve more Sailors, Marines, and Contractors by minimizing repetiti...

In this whitepaper, we will discuss the emergence of a new category of HR and workforce productivity software, the employee experience platform (EXP). The EXP provides middleware connectivity, case management, process management, and knowledge management to help companies give their employees a sing...

In the early days of the COVID-19 crisis, government agencies created a lot of makeshift processes and solutions to continue delivering services to the public, despite having many employees working from home. In recent days, they have shifted their attention to the future – not to returning to nor...

The city and county of Denver is committed to information security and wanted to automate its governance, risk, and compliance (GRC) to optimize processes and strengthen regulatory compliance.

There is a tremendous amount of pressure on IT staff in government agencies to do “more with less,” adopt digital transformation, and develop innovative ideas. Unfortunately, there are an array of strategic issues and challenges that are creating delays and bottlenecks. ServiceNow is changi...

Helping our customers make the return to workplace work for everyone

This ServiceNow solution enables organizations of any size or scale to manage a disruptive event that threatens harm to a democratic society.