Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Adobe

4-Part Adobe Webinar Series: Improve Government Services by Reimagining Digital Experiences


Event Date: July 26, 2021 - July 29, 2021
Hosted By: Adobe & Carahsoft
The pandemic was a driving force for agencies at every level of government in providing the necessary digital services to constituents and employees. Many agencies converted legacy processes in a matter of weeks that would have previously expected to take years.

Now that improved processes are in place, how can agencies continue to expand their reach, propel innovation, and further drive digital services to be easily accessible, seamless, and available anytime, anywhere, on any device?

Watch the on-demand webinar recordings to hear Adobe experts share strategies and best practices that your agency can implement to move digital transformation initiatives forward, streamline everything from enrollment tasks to content delivery across any channel, improve service delivery, and better support the workforce – wherever they may be located.

Fill out the form below the table to access the session recordings, Q&A transcripts, and available slide decks shared during the webinars.

Webinar 1: Drive Seamless Digital Enrollment Experiences for Constituents via Online Forms and Signatures
Essential agency operations, like enrollment and onboarding, cannot be completed and processed online without the support of digital forms and e-signatures. The need to fully digitize document processes has never been greater, and in 2020, agencies had to rapidly modernize paper-based forms and create contactless digital processes. But how do agencies ensure digital forms include data capture, tracking mechanisms, and e-signatures that deliver better experiences for employees and the public? Learn how Adobe is helping agencies quickly and easily modernize form workflows.

Specifically, this session explored how to:
  • Easily create integrated and secure online digital forms
  • Eliminate printing, signing, scanning, and manual tracking processes with e-signatures
  • Leverage form analytics to help measure and continuously improve efficiencies and experiences
Webinar 2: Modernize Web Experiences to Drive a User-Centric Content Journey
In a digitally focused world, every interaction matters, especially on your agency’s website, since constituents rely heavily on websites to find relevant information. So, how can your team easily create, collaborate, and rapidly publish content – without coding – to create a constituent-focused content journey? Explore how to deliver modern and personalized web experiences through leveraging a powerful content management system on your agency’s intranet.

Specifically, this session covered:
  • Secure automation tools that help improve scalability and enable faster responses
  • The critical role A/B testing, content architecture, and content management play in content velocity
  • How to turn vast amounts of web data into helpful insights that can be utilized in the future
Webinar 3: Create Personalized Communications That Show Empathy for Those You Serve
Personalized and relevant communications across all channels need to play a critical role in every government agency. With organizations’ target audiences sharing both many similarities and differences, constituents and employees must receive the right message, across the right channel for agencies to accomplish their mission. Discover how your agency can seamlessly orchestrate personalized journeys, based on data, through significant and creative communications.

Specifically, this session covered:
  • The building blocks for seamlessly orchestrating customer journeys
  • Utilizing centralized asset management and analytics across channels to speed workflows
  • Creating, managing, and delivering cross-channel communications all in one place
Webinar 4: Enable Seamless Collaboration and Increased Productivity Remotely
Now more than ever, improving work and project management in a remote environment is a critical component of agency success. Employees need secure, integrated tools and processes in place while teleworking to maintain high levels of productivity, easily collaborate with stakeholders, and ultimately serve constituents and meet agency goals. Learn how Adobe Workfront can help provide the support and community your agency needs to overcome remote work hurdles and thrive in a digital environment.

Specifically, this session explored how the Workfront and Adobe Experience Manager (AEM) integration:
  • Brings together remote work capabilities to help manage IT portfolios and better serve constituents
  • Connects teammates and projects across agency departments
  • Automates work management and helps agencies prioritize, align, and report against set goals

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Resources

Backup and Restore
Datasheet

Backup and Restore

Protect and secure your Salesforce data, and get complete data restoration to ensure business continuity.


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