XSi EoL Misc. Maintenance

End-of-Life Misc. Hardware Maintenance

XSi provides independent hardware support and hardware maintenance services for most hardware enterprise IT OEMs. Not all hardware assets require expensive maintenance agreements from the Original Equipment Manufacturer, so OpEx budget cost reductions, often averaging 60+%, are not only possible, but perfectly viable with XSi independent support.


XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards, currently supports 42 federal agencies and 12 of the Top 15 Federal Systems Integrators.


Misc. OEMs Supported

  • Avaya (post-warranty, EoL, EOS) – all models
  • Adtran (post-warranty, EoL, EOS) – all models
  • Legacy IBM software brands (post-warranty, EoL, EOS) – all titles

Need support for other OEMs? Just ask.


Primary Benefits of Working with XSi:

  • Compliance with government hardware maintenance mandates
  • Proactively impact cost containment
  • Enable the ongoing support of important legacy hardware – keep hardware running as long as you choose
  • Assist with spare parts management (inventory, testing, entitlement management)
  • Drive down the costs of on-premises hardware assets to enable the insertion of needed new technology or enable greater budgets for cloud transition initiatives.


Service Features:

  • No Forced Tech Refresh:

    Support for post-warranty, End-of-Support or End-of-Life hardware

  • Focused on Quality/Security

    Multiple certifications to ensure highest standards and

  • Ready in Advance

    Robust parts-sparing model with proven logistics and 600+ forward stocking locations

  • Ongoing & Proactive

    Lifecycle Management guidance from Configuration Management Database (CMDB)

  • 24x7x365 Techs

    Fully-cleared field staff for onsite break/fix support, backed by L3/L4 experts

  • No-Wait-ServiceSM

    Support coverage guarantee for assets awaiting a formal addition to the contract

  • Project Support

    On-demand tech expertise with XSi SmartHands or IMAC (installs, moves, additions, changes) services