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Twilio Workforce Modernization
Enable remote work and tele-programs with cloud communications
- Remote Contact Center: Let your staff answer calls and texts from the comforts of their home with just a laptop and an internet connection
- Video Conferencing: Offer services remotely with video applications, like remote court, video counseling, or telemedicine
- Virtual Waitlines: Reduce crowding during COVID-19 with “parking lot alerts” to notify people when they can come into your office
- Distance Learning: Enable students and teachers to learn from a distance with video applications and notifications for parents and guardians
Twilio helps government agencies with workforce modernization for call center staff, judges, doctors, teachers, and more.
- Tyler Technologies helps courts stay active during COVID-19 virtually
- Epic chooses Twilio to build its telehealth video platform
- City of Pittsburgh moved its IT and 311 staff remote with a cloud contact center