How to Prepare Employees to Succeed in a Hybrid Workplace

Matt Mandrgoc, Head of U.S. Public Sector at Zoom, discusses how, as agencies come out of the pandemic, they must figure out how to prosper in a hybrid world where communication and collaboration will be in person and online.

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• Mobility & Telework, Zoom

The Best of What’s New in Hybrid and Remote Work

As the pandemic subsides, state and local agencies navigate permanent workforce changes.

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• Mobility & Telework, All

Transforming the Workplace

Long-term adoption of remote work will drive technology modernization and new management policies.

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• Mobility & Telework, All

Modernizing Contact Centers to Enable Remote Work

The pandemic forced government contact centers to modify how they provide services. Ivory Dugar, senior solutions consultant at Genesys, answers the equipment and workforce optimization questions that are top-of-mind for agencies that extend operations to remote agents.

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• Mobility & Telework, Genesys

Giving Remote Workers Access to Resources They Need

As organizations shift to remote work, they need to rethink how they manage users, applications and devices. Chip Carr, senior manager of public sector for NVIDIA, discusses how virtualization and other strategies can simplify IT management and create a consistent user experience regardless of a worker’s location or device.

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• Mobility & Telework, NVIDIA

The Digital HQ: Flexible, Inclusive and Connected

Dave Macnee, senior relationship manager for Slack’s Future Forum, and Kevin Carter, customer success leader for public sector at Slack, share research data on remote work and discuss technology and strategies for getting remote work right.

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• Mobility & Telework, Slack

Managing Process and Cultural Change

The shift to remote work requires significant change to workflows and organizational culture. Jim McClurkin, senior director for public sector at SAP Concur, suggests approaches that will help governments modernize and prepare for the future.

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• Mobility & Telework, SAP

Navigating the New Frontier

The pandemic prompted many state and local government leaders’ first venture into remote work. Now, about 75 percent of organizations surveyed by CDG plan to expand their use of remote work. In this Q&A, Peter K. Anderson, a CDG senior fellow, discusses how organizations can successfully forge their way in this new territory.

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• Mobility & Telework, All

Your Guide to Virtual Collaboration and Training in Government

John Walter, Red Hat's Specialist Solutions Architect, and Alex Unger, Red Hat's North American Training Partner Manager, explore how remote work affects virtual collaboration and training.

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• Mobility & Telework, Open Source, Red Hat

GovLoop Guide: CIO Perspectives on Telework

This guide, created by Carahsoft and GovLoop, examines the lessons learned by Federal and state agencies during the transition to teleworking to combat the COVID-19 outbreak and how the move to digitizing services will improve mission resiliency for future crises. Featuring insights from CIOs at FDIC, GSA, NRC, NSF, and the states of Colorado and Delaware.

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• IT Modernization, Mobility & Telework, All

Why Agencies Should Not Ban Personal Mobile Data Devices at Work

In this WTOP radio spot, Bob Stevens, the vice president of public sector for Lookout, says agencies shouldn’t consider banning federal employees from using personal mobile devices at work. Instead, Stevens says, there are technologies that could keep work and personal data separate and secure.

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• CMMC, Mobility & Telework, Lookout

Manage Employee Expenses on the Fly

In this GCN article, Matt Gibbons, Senior Director of Public Sector Sales for Concur, explains how mobile platforms are revolutionizing the way government manages employee-initiated spend.

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• Mobility & Telework, Concur

A Conversation with Jon Johnson

This GCN article interviews Jon Johnson, Enterprise Mobility Program Manager at GSA's Office of IT Category, on what goes into an enterprise approach to mobility.

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• Mobility & Telework, All

Mobility in the Fast Lane

This GCN article discusses how agencies are implementing mobile technology solutions, leading to improved employee productivity.

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• Mobility & Telework, All

GCN Report: Driving Mobile Momentum

Download the full GCN Report: Driving Mobile Momentum to learn how government agencies can accelerate their plans to address lingering tech and policy issues to make enterprise mobility a reality.

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• Mobility & Telework, All