Customer Experience and Engagement Solutions

Call Center Power helped a national pharmacy benefit manager modernize contact center operations through Amazon Connect optimization, managed services and flexible staffing ...

Call Center Power helps organizations modernize customer service with Amazon Connect, delivering scalable, cloud-native contact center solutions powered by AWS. This resource ...

This resource highlights how Careerpath365 helps schools and community colleges support students as they explore career options, build skills and plan their next steps. It ...

This resource introduces how Careerpath365 can help communities strengthen workforce development and improve career support for residents. It highlights the platform’s ...

Patients increasingly turn to AI assistants for guidance on where to receive care. In this demo, follow fictional regional health system Kestrel Valley Health through scenarios ...

When constituents have questions about benefits such as Medicaid, they may turn to AI tools before visiting an agency website. This walkthrough explores how Adobe Brand Visibility ...

As constituents increasingly turn to AI for answers about Government services, the information AI provides can influence their decisions and next steps. In this 10-minute demo, ...

Magnolia Independent School District transformed its pre-kindergarten enrollment process with workflow automation and AI-powered data extraction, reducing qualification decisions ...

Florida Prepaid is transforming customer service with Salesforce Agentforce Voice, using AI-powered agents to provide 24/7 support and handle routine customer inquiries. This ...