Connect to Your Customers with CRM
Salesforce is one integrated CRM platform that gives you all your departments a single, shared view of every customer, citizen, or constituent.
Monitor Applications, New Hires, and Onboarding Activities
Hiring managers use Salesforce to track and manage the candidate process from start to finish.
Provide Relevant Information Quickly with Bots
Bots helps government organizations provide relevant information. See this guided tour on how Paul (the Bot) will help Tom (a citizen) find information he needs without involving a customer service agent.
Improve Citizen Experience with Citizen Digital Engagement Center
With Salesforce’s fully integrated Service console, all citizen communications come together to create a unified, responsive citizen experience.