Remote Work Pulse

Remote Work Pulse helps organizations understand how their employees are doing and what support they need as they adapt to new work environments. As we all navigate this new terrain, ensuring our employees’ concerns are heard and addressed is paramount in order to maintain business continuity and close experience gaps.

Remote Work Pulse is a free tool designed to help employees, companies, educational institutions, communities, and governments stay connected and move forward. For more information please contact: qualtrics@carahsoft.com or (703) 871-8545

COVID-19 Pre-Screen & Routing

As health organizations become overwhelmed by the volume of patients needing attention and care, COVID-19 Pre-Screen & Routing is available to all federal, state, and local governments as well as public health organizations.

This free online resource provides up-to-date information to the public about the coronavirus while helping health organizations and government reduce strain, triage potential cases, and stay on top of community concerns.

COVID-19 Customer Confidence Pulse

The ongoing development surrounding Coronavirus (COVID-19) has led to customers re-evaluating who they buy from. Know the expectations and requirements of your customers related to the COVID-19 pandemic to ensure they have the confidence they need to keep doing business with you.

Healthcare Workflow Pulse

Frontline healthcare workers and those who work within healthcare systems, hospitals, pharmacies, and clinics are facing unprecedented challenges associated with the rapid spread of COVID-19. This Healthcare Workforce Pulse is designed to help healthcare organizations stay connected with their frontline workers during this challenging time.

Remote Educator Pulse

As more schools across K-12 and higher education shift to a remote learning model, staying connected with your frontline teaching staff is more critical than ever. The Remote Educator Pulse is a companion to the Remote Work Pulse to help you ensure that faculty are prepared to deliver remote learning programs, while connecting you to their ongoing experiences so you can drive continuous impact.

Higher Ed Remote Learning Pulse

Colleges and universities are facing the difficult challenge of keeping students safe, while minimizing disruptions to teaching and learning. The Remote Learning Pulse helps academic institutions with remote learning readiness, and to identify areas for continual improvement.

K-12 Remote Learning Pulse

K-12 schools and districts must keep delivering services while closed. The Remote Learning Pulse helps you understand if your students and families have what they need in this new remote learning environment. This solution will also help you pinpoint district-wide issues.

COVID-19 Dynamic Call Center Script

A dynamic call center script that supports public health organization staff to deliver accurate, up-to-date information to callers about COVID-19. It also includes automatic reporting showing caller trends, patterns and gaps in information requests.

Supply Continuity Pulse

Many businesses are facing the challenge of maintaining delivery of products and services during this time of disruption. The Supply Continuity Pulse helps you understand if your suppliers expect to meet delivery timelines and helps you identify areas to optimize Business Continuity and Recovery Plans

Customer Confidence Pulse

These are uncertain times for your customers, and building confidence and trust with them is more important than ever. As you move your business forward, get continuous feedback on what they need, and take rapid action to meet their evolving preferences so you can build the confidence they need to keep doing business with you.

Digital Open Door

Keeping communication lines open with your customers is more critical than ever. Quickly stand up a digital open door to ensure you always have an open, two-way line of communication with your customers. And optimize digital experiences to meet evolving customer needs.

Front Line Connect

When it’s tough to get insights from customers directly, go to the people who know them best - your frontline. Quickly get a sense of what’s going on with customers and what are the most important actions to take to retain them. As the situation evolves, keep a pulse on how customers are responding so you know what to do next.

Return to Work Pulse

Qualtrics Return to Work Pulse helps you quickly and confidently understand how and when your employees should return to the workplace. Whether teams have been working from home, staying off-site due to temporary business closures or staying home due to health concerns, Return to Work Pulse helps address each employee’s unique needs to make a safe and positive transition back.

Workforce Symptom Check

Contain the spread of COVID‑19 with ongoing symptom checks. Workforce Symptom Check (HITRUST/SOC2 Certified) securely assesses employee health to determine suitability for returning to work.

Workforce Contact Tracing

Manage onsite safety with COVID‑19 contact tracing. Workforce Contact Tracing automates manual tracking of workforce interactions to minimize the spread of COVID‑19.

Return to Work Ongoing Pulse

Understand employee sentiment amid COVID‑19 disruption. Assess readiness and needs of your workforce before re-opening.

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Engagement in Disruption

Adjust your employee engagement program to accelerate recovery. Understand and act on critical experience areas like employee wellbeing, resilience, team dynamics, change management, and inclusion and belonging.