Acquia has helped thousands of customers with Drupal content management system (CMS) implementations, including award-winning government agency websites. We apply agile methodologies to our development processes and understand the need for agencies to employ cost-effective, technology-forward platform-as-a-service (PaaS) and software as a service (SaaS) solutions in key areas including cloud hosting, legacy website migration, website development and testing, e-commerce/e-government, content management, social and civic engagement, and citizen services delivery. No matter the size or scope of the project, Acquia has a solution that fits each customer’s requirements.

Acquia understands the importance of information security within government agencies. To help our customers make risk-based decisions to migrate government workloads to the cloud, the Acquia Cloud framework has been designed to ensure that our customers are able to comply with federal security guidelines, including the following:

• FedRAMP Moderate ATO with multiple agencies
• Federal Information Security Management Act (FISMA)
• Section 508 Compliance
• Digital Government Strategy
• Open Data Policy
• Health Insurance Portability and Accountability Act (HIPAA)

Acquia understands what government agencies face when searching for solutions to help meet mandates from the 21st Century Integrated Digital Experience Act (21st Century IDEA) and the Executive Order on Transforming Customer Experience (EO 14058). Modernizing government websites to today's standards can be a challenge without the right tools. In addition to its Drupal Cloud PaaS, Acquia provides FedRAMP-compliant SaaS tools like Site Studio to implement the US Web Design Standards with no coding required, and Acquia Search for powerful, customizable website search features. For those agencies taking customer experience to the next level, Acquia offers personalization and campaign management tools backed by our AI-powered data platform.

The Acquia Professional Services team delivers services to ensure customers are successful on the Acquia Platform. When you choose Acquia Professional Services, you’ll be working directly with the best Acquia Product and Drupal implementation experts in the world to help you meet your Acquia DXP goals and ambitions. We work with our customers as a collaborative team, ensuring that we understand their needs, deliver the right solutions, and complete every project on-time and on-budget.

• Training
  • Training and enablement for digital teams, online or in-person.
  • Quick Starts that provide a guided overview of Acquia products.
  • Hands-on training for using Acquia Products.
• Expert Help and Advice
  • Technical and project expertise and advice, as you build on the Acquia Platform.
  • Package engagements to define application requirements and technical architecture, application reviews, security audits and performance audits.
  • Flexible and custom solutions with Drupal and Acquia Product experts to support our customers no matter how complex or unique the situation.
• Implementation
  • Full custom Acquia Platform product implementation, migration, and ongoing feature development.
  • Accelerate time to launch with Acquia CMS and Site Studio.
  • Security and performance audits to ensure code is compliant and follows best practices.
  • Content admin training to esure teams use applications to their fullest.
  • Launch support and hypercare to ensure successful adoption of the Acquia Platform.

• Acquia Global Support
  • Deliver exceptional support so customers may deliver a superior digital experience through Acquia products and services.
  • A large, professional, global network of Acquia Product experts, which comprises the industry's highest level of technical expertise.
• Technical Account Managers and Marketing Cloud Consultants
  • Help customers execute on business strategy through technology.
  • Team of highly technical experts who are business aware and strive to maximize the customer value in their investment.
  • This is achieved by integrating with the customer's team, understanding the goals and challenges to provide Acquia-driven best practices.