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Overview

A Government CX Platform Built Around Drupal

Acquia is the open source digital experience company. Acquia delivers digital services that meet the unique standards required by the public sector, without sacrificing the speed and usability standards set by the private sector. Our open source solutions that enable agencies to optimize digital government strategies and innovate to transform the business of government. We help agencies create digital experiences with greater agility, resiliency, and reliability and securely deliver mission-essential information and citizen services faster and more efficiently.

  • Innovative Solutions

    Acquia has helped thousands of customers with Drupal content management system (CMS) implementations, including award-winning government agency websites. We apply agile methodologies to our development processes and understand the need for agencies to employ cost-effective, technology-forward platform-as-a-service (PaaS) and software as a service (SaaS) solutions in key areas including cloud hosting, legacy website migration, website development and testing, e-commerce/e-government, content management, social and civic engagement, and citizen services delivery. No matter the size or scope of the project, Acquia has a solution that fits each customer’s requirements.

  • Security and Compliance

    Acquia understands the importance of information security within government agencies. To help our customers make risk-based decisions to migrate government workloads to the cloud, the Acquia Cloud framework has been designed to ensure that our customers are able to comply with federal security guidelines, including the following:

    • FedRAMP Moderate ATO with multiple agencies
    • Federal Information Security Management Act (FISMA)
    • Section 508 Compliance
    • Digital Government Strategy
    • Open Data Policy
    • Health Insurance Portability and Accountability Act (HIPAA)
  • 21st Century IDEA and Transforming Customer Experience

    Acquia understands what government agencies face when searching for solutions to help meet mandates from the 21st Century Integrated Digital Experience Act (21st Century IDEA) and the Executive Order on Transforming Customer Experience (EO 14058). Modernizing government websites to today's standards can be a challenge without the right tools. In addition to its Drupal Cloud PaaS, Acquia provides FedRAMP-compliant SaaS tools like Site Studio to implement the US Web Design Standards with no coding required, and Acquia Search for powerful, customizable website search features. For those agencies taking customer experience to the next level, Acquia offers personalization and campaign management tools backed by our AI-powered data platform.

  • Professional Services

    The Acquia Professional Services team delivers services to ensure customers are successful on the Acquia Platform. When you choose Acquia Professional Services, you’ll be working directly with the best Acquia Product and Drupal implementation experts in the world to help you meet your Acquia DXP goals and ambitions. We work with our customers as a collaborative team, ensuring that we understand their needs, deliver the right solutions, and complete every project on-time and on-budget.

    • Training
      • Training and enablement for digital teams, online or in-person.
      • Quick Starts that provide a guided overview of Acquia products.
      • Hands-on training for using Acquia Products.
    • Expert Help and Advice
      • Technical and project expertise and advice, as you build on the Acquia Platform.
      • Package engagements to define application requirements and technical architecture, application reviews, security audits and performance audits.
      • Flexible and custom solutions with Drupal and Acquia Product experts to support our customers no matter how complex or unique the situation.
    • Implementation
      • Full custom Acquia Platform product implementation, migration, and ongoing feature development.
      • Accelerate time to launch with Acquia CMS and Site Studio.
      • Security and performance audits to ensure code is compliant and follows best practices.
      • Content admin training to esure teams use applications to their fullest.
      • Launch support and hypercare to ensure successful adoption of the Acquia Platform.
  • Customer Success
    • Acquia Global Support
      • Deliver exceptional support so customers may deliver a superior digital experience through Acquia products and services.
      • A large, professional, global network of Acquia Product experts, which comprises the industry's highest level of technical expertise.
    • Technical Account Managers and Marketing Cloud Consultants
      • Help customers execute on business strategy through technology.
      • Team of highly technical experts who are business aware and strive to maximize the customer value in their investment.
      • This is achieved by integrating with the customer's team, understanding the goals and challenges to provide Acquia-driven best practices.

Products

Drupal Cloud

Assemble & deploy digital experiences, wherever your customers spend time.

  • Acquia CMS

    Acquia CMS is a composable and open source, hybrid CMS for managing digital content and experiences that is powered by Drupal and optimized for the Acquia platform. Leverage enhanced capabilities exclusive to Acquia that support your entire team to create and deliver content in a headless architecture, low-code architecture, and everything in between.

  • Cloud Platform

    Acquia Cloud Platform is a fully managed platform for organizations to build, launch and manage their Drupal and Acquia CMS applications. It provides 99.99% uptime, platform & application security, development features, and specialized support for your CMS. Migrate Accelerate

  • Site Studio

    Acquia Site Studio is a low-code site builder that enables marketers and non-technical users to assemble pages and create content without code to expedite delivery time to the market. Developers and designers use low code tools to set the foundation by creating brand-specific site templates and reusable components. With this foundation, marketers are empowered to create pages and make updates quickly, while staying within brand guidelines.

  • Site Factory

    The Site Factory enables teams to manage multiple sites; they can easily launch microsites (BtoB or BtoC), spin up instances on different stacks, use over 50 pre-built components for a faster time to market, manage permissions, create custom dashboards and more.

  • Content Hub

    Content Hub is a tool that allows teams to discover, search for and syndicate content across different teams and locations for re-use across multiple channels.

  • Acquia Edge

    Acquia Edge CDN and Security are state-of-the-art technologies that are used to strengthen your digital experiences so they are faster and more secure with a built-in DDoS protection, a state of the art Web Application Firewall, and an extensive Content Delivery Network.

  • Acquia Cloud IDE

    Acquia Cloud IDE provides a place to write your code -- as a service. You don’t need to set up your local machine. Acquia will do it for you on the Cloud. With only a browser, you can have an IDE at your fingertips within minutes.

  • Acquia Migrate and Replatform

    There are also tools to help organizations to move to Drupal in order to use Acquia’s tools. For example, Acquia Migrate is an automated tool to speed up migrations from Drupal 7 to Drupal 9, while Acquia Replatform is a tool to speed up replatforming to Drupal from Sitecore, Adobe or any other CMS.

  • Code Studio

    Code Studio is a full-stack Drupal DevOps environment with a set of tools that allow you to build, test and deploy Drupal sites, and manage the ongoing Continuous Integration and Delivery (CD/CI) pipeline. Code Studio is based on the GitLab DevOps platform, but is hosted by Acquia.

Marketing Cloud

Marketing Cloud is built atop of a common customer data platform, stemming from the AgileOne CDP acquisition, providing one seamless UI across data, analytics, personalization, and campaigns to intuitively build relevant experiences with ease and agility across channels & systems.

  • Acquia CDP

    Acquia CDP delivers unified real-time customer insights, identity resolution, segments, journey mapping, optimization and personalization based on a foundation of cleansed, deduped and validated data organized into customer profiles.

  • Acquia Machine Learning

    Acquia Machine Learning is a foundational platform capability of Acquia CDP featuring over 50 OOTB models and native self-service tooling to customize models and build custom models. Including native transparency, fairness & explainability in all models & predictions and a range of feature importance graphs & heat maps that explain both model and individual customer predictions plus ML Alerts automatically detect, diagnose and rectify issues to ensure you can rely on ML insights across all connected applications.

  • Acquia Personalization

    Acquia Personalization is a no-/low- code intelligent optimization engine built for Drupal to design and build individualized experiences as quickly as the site itself.

  • Acquia Campaign Studio

    Acquia Campaign Studio is a campaign management module to help marketers manage and orchestrate multi-channel campaigns. It includes email marketing, contact management, segmentation and related features.

  • Acquia Campaign Factory

    Acquia Campaign Factory allows central teams to deploy, manage & analyze multiple, pre-configured instances of Campaign Studio (for example, for larger organizations with distributed marketing teams).

  • Acquia DAM

    Acquia DAM is a rebranding of the Widen digital asset management (DAM) system, which was acquired in 2021 and represents an upgrade on the legacy DAM solution previously available on the platform. This includes all the features you would expect, including the management of numerous asset types, multiple search methods, AI-supported metadata, configurable workflows, automatic asset conversions, digital rights management, collections, brand portals, analytics, granular permissions, integrations, and more.

  • Acquia PIM

    The Widen product information management (PIM) system has also now been rebranded as Acquia PIM and is tightly integrated with the DAM system. Acquia PIM allows marketers to import technical product data, manage product hierarchies, enrich product entries with marketing copy, associate digital assets, and organize different channels for multi-channel publishing. Acquia does not offer native commerce solutions, but has integrations with e-commerce partners, as well as complementary tools such as PIM.

Count on Carahsoft

Being able to reach your constituents and provide real time content is more important than ever. With government agencies facing new challenges every day, digital engagement and communication needs to be a priority for everyone. This has become even more prevalent during the COVID-19 Crisis.

During the duration of the crisis, Acquia is proud to offer our platform and services to government agencies, education, healthcare and non-profit organizations on the front lines who are communicating real-time information to the public and employees.

For more information and assistance, please visit our COVID-19 contact center.

Contracts

Federal

GSA 2GIT

47QTCA21A000R
Mar 31, 2021- Mar 30, 2026

GSA Multiple Award Schedule (MAS)

GS-35F-0119Y
Dec 20, 2011- Dec 19, 2026

GSA Multiple Award Schedule Contract (MAS)

47QSWA18D008F
Aug 22, 2018- Aug 21, 2023

NASA SEWP V

NNG15SC03B/NNG15SC27B
May 01, 2015- Apr 30, 2025

ITES-SW2

W52P1J-20-D-0042
Aug 31, 2020- Aug 30, 2025
*Additional Option Years Available

State and Local

CMAS

3-12-70-2247E
Aug 28, 2012- Dec 19, 2026

City of Seattle Contract

0000003265
Jul 11, 2014- Dec 19, 2026

Department of General Services Pennsylvania

4400004253
May 01, 2009- Dec 19, 2026

Fairfax County IT Hardware, Software, & Services

4400006323
Oct 04, 2015- Dec 04, 2023

NASPO ValuePoint

AR2472
Oct 14, 2016- Sep 15, 2026

OH STS 0119Y

534354
May 31, 2012- Dec 19, 2026

Oklahoma DIR Contract # SW1056A

SW1056A
Feb 22, 2019- Feb 21, 2023
*Additional Option Years Available

PEPPM

529561
Apr 01, 2019- Dec 31, 2022
*Additional Option Years Available

RCA - Orange County - OMNIA Partners

RCA-017-21010004
May 01, 2021- Apr 30, 2023

State of Indiana Contract

0000000000000000000021430
Aug 01, 2017- Dec 30, 2022

State of New Mexico Contract

10-00000-21-00098
Aug 01, 2017- Dec 31, 2023

Texas DIR-CPO-4444

DIR-CPO-4444
Jan 28, 2020- Jan 23, 2024
*Additional Option Years Available

Texas DIR-TSO-4288

DIR-TSO-4288
Feb 22, 2019- Feb 21, 2023
*Additional Option Years Available

Education

E&I Carahsoft Cloud Solutions & Services Distributor Contract

EI00063~2021MA
Apr 01, 2021- Mar 31, 2026

Educational Software Solutions and Services - OMNIA Partners, Public Sector

R191902
Feb 27, 2020- Apr 30, 2023
*Additional Option Years Available

Illinois Learning Technology Purchase Program (ILTPP)

ILTPP-19CT011
May 20, 2019- Mar 01, 2023

Massachusetts Higher Education Consortium (MHEC)

MC15-04
Aug 10, 2019- Aug 31, 2024

NJSBA

E-8801-ACESCPS
Oct 20, 2015- Sep 03, 2025

The Quilt

MSA - 05012019F
Apr 01, 2016- May 02, 2025

VASCUPP

UVA1482501
May 02, 2014- Dec 19, 2026

Events

Past Events, Webinars & Trainings

News

Latest News

Acquia Open DXP and Acquia DAM (formerly the Widen CollectiveⓇ) have been recognized as leaders in numerous categories.
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Acquia strengthens position as the only Drupal company to meet U.S. Government security standards.
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For the third consecutive year, Acquia recognized for completeness of vision and ability to execute for DXP.
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Independent research firm cites Widen DAM solution for strong search and marketing capabilities.
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New products and features accelerate development and optimization of composable digital experiences.
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Acquia’s Open DXP integrates digital technologies into a single, easy-to-use, open platform.
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Unifies customer data from disparate platforms; drives personal experiences across every channel
READ MORE >
September 04, 2019
Only Acquia Customers Now Have Unprecedented Creativity and Speed for Building Digital Drupal Experiences
READ MORE >
Challenges Legacy Marketing Cloud Industry With An Open Digital Experience Platform
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Carahsoft Technology Corp., the trusted Government IT solutions provider, and Acquia, the enterprise guide to Drupal, are establishing a partner program to support the U.S. federal government’s ...
READ MORE >

Resources

Featured

The evolution of an agency from a legacy software development life cycle to an agile, continuous modernization environment requires leadership support and a culture transformation. As such, an agency needs to invest in its people as much as its technology and processes to make this shift. Download t...

Blog

When the University of Virginia (UVA) faced a profusion of websites and content systems, they turned to Acquia to help manage the sprawl and create a uniform brand.

The State of New York leveraged Acquia's Site Factory multi-site platform to stand up a state information site for coronavirus in only three days, allowing citizens to access the information they needed.

How Mobomo addresses challenges and security and performance needs for federal and public sector clients with the support of Acquia's platform.

Case Study

Read the case study to learn more about how Acquia Cloud helped the National Oceanic and Atmospheric Administration (NOAA) transform their main site and boost user experience.

Acquia-logo.png
Case Study
Situation: Leaders in driving climate action, Climate Group wanted to streamline their digital footprint under refreshed branding to give a clear sense of their strategic direction.

Datasheet

Designing websites for accessibility and Section 508 compliance can be a daunting task especially when using outdated, highly customized web content platforms. The flexibility of Open source Drupal enables site builders to easily assemble sites that will help meet these requirements as well as scale...

eBook

U.S. Constituents expect government agencies to improve the delivery of digital services. Here, we look at the major challenges to achieving that— and how government bodies can better serve the public online.

Digital experience pioneer Acquia and leading Drupal web design company ImageX have partnered to develop this examination of the comparative benefits of the leading open source content management platforms.

In this e-book we will objectively examine these myths and their origin. Where there is a kernel of truth, we’ll identify it. Where there are misperceptions and new information to consider, we’ll clarify them.