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A Government CX Platform Built Around Drupal

Acquia provides open source solutions that enable agencies to optimize digital government strategies and innovate to transform the business of government. We help agencies create digital experiences with greater agility, resiliency, and reliability and securely deliver mission-essential information and citizen services faster and more efficiently.

  • Innovative Solutions

    Acquia has helped thousands of customers with Drupal content management system (CMS) implementations, including award-winning government agency websites. We apply agile methodologies to our development processes and understand the need for agencies to employ cost-effective, technology-forward platform-as-a-service (PaaS) and software as a service (SaaS) solutions in key areas including cloud hosting, legacy website migration, website development and testing, e-commerce/e-government, content management, social and civic engagement, and citizen services delivery. No matter the size or scope of the project, Acquia has a solution that fits each customer’s requirements.

  • Security and Compliance

    Acquia understands the importance of information security within government agencies. To help our customers make risk-based decisions to migrate government workloads to the cloud, the Acquia Cloud framework has been designed to ensure that our customers are able to comply with federal security guidelines, including the following:

    • Federal Information Security Management Act (FISMA) 
    • Section 508 Compliance 
    • Digital Government Strategy 
    • Open Data Policy 
    • Health Insurance Portability and Accountability Act (HIPAA)
  • Open Data

    Acquia understands the unique challenges government agencies face when searching for solutions to help meet open data initiatives and mandates. The most established open data publishing tools have either been proprietary software-as-a-service (SaaS) solutions with vendor lock-in and limited ability to customize, or open source projects that lacked enterprise-grade commercial support and security-certified hosting. To help solve this problem, Acquia partnered with NuCivic and Carahsoft to launch NuCivic Data Enterprise, a fully open source SaaS open data management solution to help agencies improve digital citizen engagement as they meet the requirements of open data mandates.

  • Professional Services

    Acquia’s professional services team helps customers eliminate project risks with front to end solutions from the foremost Drupal experts in the world. We work with our customers as a collaborative team, ensuring that we understand their needs, deliver the right solutions, and complete every project on-time and on-budget.

    • Discovery and Architecture Workshops
      • Assess the level of effort for large-scale projects
      • Evaluate current website and functionality
      • Create a Drupal migration roadmap
      • Analyze projected cost and time to launch
      • Establish a technical architecture
      • Create a mobile readiness strategy
    • Development and Testing
      • Accelerate time to launch
      • Ensure a no-fail migration and launch
      • Conduct security and performance audits
      • Review code for compliance with best practices
      • Ensure responsive website design
    • 24 x 7 Support
      • Provide the most knowledgeable Drupal support team in the industry
      • Ensure around-the-clock technology and module monitoring and updates
    • Drupal Training
      • Provide hands-on training from Drupal developers and Drupal experts
      • Offer structured curriculum and custom class options


  • Acquia Cloud

    Acquia’s secure open cloud hosting platform-as-a-service (PaaS) delivers scalability, security and high-performance for your Drupal sites.

    • Meets the highest government security standards and includes application lifecycle management of site performance, security, and code.
    • Elastic resources ensure 99.95% uptime for mission-critical environments.
    • Protects against outages and downtime during unexpected emergencies with multi-region failover.
    • High performance infrastructure has the ability to handle billions of web requests per month.
  • Acquia Cloud Site Factory

    Acquia Cloud Site Factory is an agile multi-site deployment solution for Drupal websites.

    • Use the turnkey site building tool to achieve complete creative control, or tailor the site building experience to meet agency needs.
    • Create sites in days instead of weeks through a predictable approach and one-click site creation and duplication.
    • Gain visibility across all sites and ensure consistent, compliant messaging that encourages civic engagement.
    • Control tens, hundreds, or thousands of sites through a single, easy-to-use dashboard.
  • Acquia Commerce Cloud

    Acquia Commerce Cloud combines the agility of Drupal for building digital experiences that unify content, community, and commerce with a trusted platform-as-a-service (PaaS) for creating and deploying those experiences. Help speed your time to market and deliver rich, engaging e-commerce experiences with the flexibility, scalability, and security your agency demands.

    • Drupal solutions to build rich, faceted search and navigation, user communities, and community content moderation.
    • Third-party solutions that complete your commerce ecosystem such as payment gateways, content translation, and real-time analytics.
    • The most secure, scalable, and reliable Cloud platform for Drupal sites.
  • Drupal Commons

    Acquia’s Drupal Commons is a flexible social business software that enables customers to quickly and easily create online social communities for collaboration and content delivery.

    • Bolster your agency identity through deeper social engagement online.
    • Take employee collaboration and communication to the next level with deep social connections that help turn thoughts into actions.
    • Improve support and self-service by tracking stakeholders across social communities and recognizing and rewarding them during their interactions.
    • Maximize engagement with stakeholders to drive innovation.
  • NuCivic Data Enterprise - Open Data Management Solution

    NuCivic Data Enterprise enables governments to comply with open data mandates and spur new economic opportunity for entrepreneurs to build businesses based on government data.

    • NuCivic DATA Enterprise is an open data hosting and service offering that makes it easy for agencies to publish data.
    • It meets government open data initiatives and mandates and is Project Open Data compliant.
    • It uses the DKAN distribution platform

Count on Carahsoft

Being able to reach your constituents and provide real time content is more important than ever. With government agencies facing new challenges every day, digital engagement and communication needs to be a priority for everyone. This has become even more prevalent during the COVID-19 Crisis.

During the duration of the crisis, Acquia is proud to offer our platform and services to government agencies, education, healthcare and non-profit organizations on the front lines who are communicating real-time information to the public and employees.

For more information and assistance, please visit our COVID-19 contact center




Mar 31, 2021- Mar 30, 2026

GSA Multiple Award Schedule (MAS)

Dec 20, 2011- Dec 19, 2026

GSA Multiple Award Schedule Contract (MAS)

Aug 22, 2018- Aug 21, 2023


May 01, 2015- Apr 30, 2025


Aug 31, 2020- Aug 30, 2025
*Additional Option Years Available

State and Local


Aug 28, 2012- Dec 19, 2026

City of Seattle Contract

Jul 11, 2014- Dec 19, 2026

Department of General Services PA - Symantec

May 01, 2009- Dec 19, 2026

E&I Carahsoft Cloud Solutions & Services Distributor Contract

Apr 01, 2021- Mar 31, 2026

Educational Software Solutions and Services - OMNIA Partners, Public Sector

Feb 27, 2020- Apr 30, 2023
*Additional Option Years Available

Fairfax County IT Hardware, Software, & Services

Oct 04, 2015- Dec 04, 2023

NASPO ValuePoint

Oct 14, 2016- Sep 15, 2026

OH STS 0119Y

May 31, 2012- Dec 19, 2026

Oklahoma DIR Contract # SW1056A

Feb 22, 2019- Feb 21, 2022
*Additional Option Years Available

Oklahoma DIR Contract # SW1056B

Jun 28, 2017- Jun 28, 2022


Apr 01, 2019- Mar 31, 2022

Pennsylvania COSTARS-6 IT Software Contract

Aug 31, 2017- Aug 31, 2022

State of Indiana Contract

Aug 01, 2017- Jun 30, 2022

State of New Mexico Contract

Aug 01, 2017- Dec 31, 2022

Texas DIR-CPO-4444

Jan 28, 2020- Jan 23, 2022
*Additional Option Years Available

Texas DIR-TSO-3926

Jun 28, 2017- Jun 28, 2022

Texas DIR-TSO-4288

Feb 22, 2019- Feb 21, 2023
*Additional Option Years Available

The Quilt

MSA - 05012019F
Apr 01, 2016- Apr 30, 2022


Illinois Learning Technology Purchase Program (ILTPP)

May 20, 2019- Mar 01, 2022

Massachusetts Higher Education Consortium (MHEC)

Aug 10, 2019- Jun 30, 2022


Oct 20, 2015- Sep 03, 2025


May 02, 2014- Dec 19, 2026


Past Events, Webinars & Trainings


Latest News

Acquia’s Open DXP integrates digital technologies into a single, easy-to-use, open platform.
Unifies customer data from disparate platforms; drives personal experiences across every channel
September 04, 2019
Only Acquia Customers Now Have Unprecedented Creativity and Speed for Building Digital Drupal Experiences
Challenges Legacy Marketing Cloud Industry With An Open Digital Experience Platform
Carahsoft Technology Corp., the trusted Government IT solutions provider, and Acquia, the enterprise guide to Drupal, are establishing a partner program to support the U.S. federal government’s ...



When the University of Virginia (UVA) faced a profusion of websites and content systems, they turned to Acquia to help manage the sprawl and create a uniform brand.

The State of New York leveraged Acquia's Site Factory multi-site platform to stand up a state information site for coronavirus in only three days, allowing citizens to access the information they needed.

How Mobomo addresses challenges and security and performance needs for federal and public sector clients with the support of Acquia's platform.

Case Study

Read the case study to learn more about how Acquia Cloud helped the National Oceanic and Atmospheric Administration (NOAA) transform their main site and boost user experience.

Acquia Case Study
Situation: Leaders in driving climate action, Climate Group wanted to streamline their digital footprint under refreshed branding to give a clear sense of their strategic direction.


Designing websites for accessibility and Section 508 compliance can be a daunting task especially when using outdated, highly customized web content platforms. The flexibility of Open source Drupal enables site builders to easily assemble sites that will help meet these requirements as well as scale...


U.S. Constituents expect government agencies to improve the delivery of digital services. Here, we look at the major challenges to achieving that— and how government bodies can better serve the public online.

Digital experience pioneer Acquia and leading Drupal web design company ImageX have partnered to develop this examination of the comparative benefits of the leading open source content management platforms.

In this e-book we will objectively examine these myths and their origin. Where there is a kernel of truth, we’ll identify it. Where there are misperceptions and new information to consider, we’ll clarify them.

Despite the sheer quantity of data companies have on hand, many struggle to transform that data into insights and actions that accomplish actual business goals. In this e-book, we will describe in detail the four phases of customer data management – collection, unification, analysis and activation –...