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The New Relic Software Analytics Cloud helps software development, operations, and product teams securely monitor their production software without having to build or maintain dedicated infrastructure. New Relic gives software teams data to deliver, iterate, and fix software built to transform customer and citizen experiences. From server and container monitoring to web applications, mobile and rich browser application, New Relic delivers visibility into every component of complex applications. This broad visibility is paired with deep analysis and powerful ad hoc analytics capabilities only available at cloud scale and economics.

Over 500,000 users of software across thousands of organizations from the Fortune 10 to leading government agencies and Silicon Valley disruptors, trust New Relic to investigate and monitor the data in their software. With New Relic, government IT departments can deliver more dependable, secure citizen services via the web and mobile applications.

Together, Carahsoft & New Relic provides the necessary functionality, security and ease that enable developers, application owners and managers to collect and analyze software analytics in real-time.

21 Century IDEA

The 21st Century Integrated Digital Experience Act is here.
Is your agency prepared?

On Thursday, December 20, 2019, the President signed the 21st Century Integrated Digital Experience Act (21st Century IDEA) into law – a bill that will transform the federal government’s digital service delivery, through website modernization, improved accessibility, analytics integration, and ultimately prioritize the citizen experience.

21st Century IDEA requirements include:

  • Establishing consistent and secure websites that are 508 compliant
  • Ensuring websites are user-friendly and fully functional across devices
  • Utilizing analytics to build websites around users’ needs and continue to measure engagement and effectiveness of sites
  • Prioritizing the customer experience with a focus on content personalization
  • Facilitating the delivery of government services and information to the largest possible audience
  • Modernizing internal digital services for government employees

New Relic Digital Intelligence Platform aids government organizations in meeting the 21st Century IDEA requirements.

  • New Relic MOBILE

    Build high-performing, stable mobile applications that give insight to the user’s experience in REAL-TIME. New Relic’s mobile APM (mAPM) toolset brings performance data to the surface to help teams focus on ensuring users are having a great experience.

  • New Relic SYNTHETICS

    Simulate behaviors across every digital touch point to catch problems, analyze performance, and solve problems before your customers do.

  • New Relic APM

    Get detailed metrics for performance, dependencies, and bottlenecks for every app in any environment with real-time analytics to provide a complete view of your applications and operating environment.


    Receive real-time metrics that check the health of your ever-changing infrastructure environment that empowers modern operations teams to make intelligent decisions about complex systems.

  • New Relic BROWSER

    Gain deep visibility and insight into how your users are interacting with your application or website, which will enhance your front-end performance.

  • New Relic INSIGHTS

    Connect to all of the New Relic products in the Digital Intelligence Platform for the ability to track and generate data that matters to your agency, so that you are able to provide the best customer experience and meet your agency’s mission.

Read more!


GSA Schedule Contracts

GSA Schedule 70

GSA Schedule 70 GSA Schedule No. GS-35F-0119Y Term: December 20, 2011- December 19, 2021

SEWP Contracts


Contract Number: Group A Small: NNG15SC03B Group D Other Than Small: NNG15SC27B Term: May 1, 2015 - May 1, 2025

State & Local Contracts

City of Seattle Contract

Contract #0000003265 Term: December 19, 2021


Contract # CMAS 3-12-70-2247E Term: through March 31, 2022

Fairfax County IT Hardware, Software, & Services

Virginia- Fairfax County CONTRACT EXPIRATION: October 4, 2020 (with 5 option years)

Maryland Master Contract (COTS)

Project No.: 060B249002, Term: September 30, 2027

NASPO ValuePoint

Term: through September 15, 2026

National Cooperative Purchasing Alliance (NCPA)

Term: through November 30, 2021

National Intergovernmental Purchasing Alliance (National IPA - TCPN)

Term: through November 30, 2021


Contract # 534354 Term: December 19, 2021

Orange County National IPA Co-Op

Through May 31, 2020 (with 2 option years)

Texas DIR-TSO-3149

DIR-TSO-3149 Contract Period: June 22, 2015 - June 22, 2019(with 1 option year)

Texas DIR-TSO-4288

Texas DIR Contract: DIR-TSO-4288 Contract Period: Through February 21, 2021 (with 2 option years)


Contract Number: UVA1482501 Term: May 2, 2014– December 19, 2021



Latest News

In exciting news, New Relic has obtained Federal Risk and Authorization Management Program (FedRAMP) Authority to Operate (ATO) with the U.S. Office of Management and Budget (OMB). The FedRAMP ATO ...
New Relic has long understood that the connection between user experience, business operations, and applications is of the utmost importance to our customers. We’re also aware that many of our ...
New Relic, Inc., the industry's largest and most comprehensive cloud-based observability platform built to help customers create more perfect software, announced today that it has received FedRAMP ...
Digital transformation involves fundamentally changing the way an organization conducts business. It’s about more than a new tool or website. What propels true transformation is understanding what ...
As agencies move more and more of their citizen interactions to the web and mobile applications, the digital citizen experience increasingly becomes the primary way they interact with their citizens ...
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the seventh annual Citizen Engagement Seminar. This one-day event will discuss how agencies are utilizing ...
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the sixth annual Citizen Engagement Seminar . This one-day event will highlight best practices and strategies ...
Software analytics leader New Relic, Inc. (NYSE:NEWR) today announced that it has initiated the certification process for compliance with the Federal Risk and Authorization Management Program ...
If ever there was a cautionary tale about the need for application performance management, the HealthCare.gov debacle was it.The reasons for the spectacular failures of the U.S. government's ...
When you want to sell to the federal government, it behooves you to pick your partners wisely—and it’s no accident that we chose to work with trusted government IT solutions provider Carahsoft ...
The United States Digital Service is doing great work bringing the skills and ethos of Silicon Valley to government IT. Here's why they shouldn't just be helping, they should be in charge.
As part of our push into the public sector, New Relic recently hired industry veteran Joseph Welsh as director of federal sales. Based in Washington, D.C., Joseph brings decades of experience to his ...
Software analytics company New Relic, Inc. (NYSE: NEWR) announced expanded efforts in the public sector to help accelerate government transformation. The New Relic Software Analytics Cloud is now ...
Software analytics company New Relic, Inc. (NYSE:NEWR) announced a partnership with Carahsoft Technology Corp., the trusted government IT solutions provider, whereby Carahsoft will distribute New ...



DevOps and Site Reliability Engineering (SRE) teams face a sprawling network of complex systems and changing environments. Observation is essential, and this e-book goes over the four imperatives to achieve it.

Take a look at how teams can successfully adopt modern software architectures like Kubernetes without jeopardizing end-user experiences.

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Radio Spot

Bob Withers, senior director Public Sector at New Relic, joins host John Gilroy on this week’s Federal Tech Talk to discuss how his company is helping federal agencies implement the 21st Century Integrated Digital Experience Act.


The ultimate goal when it comes to the customer experience (CX) in government is to fix problems faster and serve citizens better. Explore data-driven solutions to improve CX at your agency. You'll also learn how agencies can enhance CX and service delivery with consistent indicators that are vis...

There’s a wealth of resources available on starting your project with Docker. However, if you’ve been in the game long enough, you’re facing a different problem: How do I migrate the codebase I’ve been developing for years to that new hotness? And does it even make sense to do that?

Learn how a part of the U.S. Department of Health and Human Services, the Centers for Medicare and Madicaid Services (CMS) is leveraging a broad range of New Relic solutions to proactively manage website performance, to cover 100 million people through Medicare, Medicaid, the Children’s Health Ins...

The rise of micro services, containers, and DevOps practices are changing the way you build and run modern applications. Troubleshooting applications is now more complex than ever. At the same time, businesses are putting more pressure on software teams to move fast, so when application issues do oc...

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