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The New Relic Software Analytics Cloud helps software development, operations, and product teams securely monitor their production software without having to build or maintain dedicated infrastructure. New Relic gives software teams data to deliver, iterate, and fix software built to transform customer and citizen experiences. From server and container monitoring to web applications, mobile and rich browser application, New Relic delivers visibility into every component of complex applications. This broad visibility is paired with deep analysis and powerful ad hoc analytics capabilities only available at cloud scale and economics.

Over 500,000 users of software across thousands of organizations from the Fortune 10 to leading government agencies and Silicon Valley disruptors, trust New Relic to investigate and monitor the data in their software. With New Relic, government IT departments can deliver more dependable, secure citizen services via the web and mobile applications.

Together, Carahsoft & New Relic provides the necessary functionality, security and ease that enable developers, application owners and managers to collect and analyze software analytics in real-time.

21 Century IDEA

The 21st Century Integrated Digital Experience Act is here.
Is your agency prepared?

On Thursday, December 20, 2019, the President signed the 21st Century Integrated Digital Experience Act (21st Century IDEA) into law – a bill that will transform the federal government’s digital service delivery, through website modernization, improved accessibility, analytics integration, and ultimately prioritize the citizen experience.

21st Century IDEA requirements include:

  • Establishing consistent and secure websites that are 508 compliant
  • Ensuring websites are user-friendly and fully functional across devices
  • Utilizing analytics to build websites around users’ needs and continue to measure engagement and effectiveness of sites
  • Prioritizing the customer experience with a focus on content personalization
  • Facilitating the delivery of government services and information to the largest possible audience
  • Modernizing internal digital services for government employees

New Relic Digital Intelligence Platform aids government organizations in meeting the 21st Century IDEA requirements.

  • New Relic MOBILE

    Build high-performing, stable mobile applications that give insight to the user’s experience in REAL-TIME. New Relic’s mobile APM (mAPM) toolset brings performance data to the surface to help teams focus on ensuring users are having a great experience.

  • New Relic SYNTHETICS

    Simulate behaviors across every digital touch point to catch problems, analyze performance, and solve problems before your customers do.

  • New Relic APM

    Get detailed metrics for performance, dependencies, and bottlenecks for every app in any environment with real-time analytics to provide a complete view of your applications and operating environment.


    Receive real-time metrics that check the health of your ever-changing infrastructure environment that empowers modern operations teams to make intelligent decisions about complex systems.

  • New Relic BROWSER

    Gain deep visibility and insight into how your users are interacting with your application or website, which will enhance your front-end performance.

  • New Relic INSIGHTS

    Connect to all of the New Relic products in the Digital Intelligence Platform for the ability to track and generate data that matters to your agency, so that you are able to provide the best customer experience and meet your agency’s mission.

Read more!




Latest News

In exciting news, New Relic has obtained Federal Risk and Authorization Management Program (FedRAMP) Authority to Operate (ATO) with the U.S. Office of Management and Budget (OMB). The FedRAMP ATO ...
New Relic has long understood that the connection between user experience, business operations, and applications is of the utmost importance to our customers. We’re also aware that many of our ...
New Relic, Inc., the industry's largest and most comprehensive cloud-based observability platform built to help customers create more perfect software, announced today that it has received FedRAMP ...
Digital transformation involves fundamentally changing the way an organization conducts business. It’s about more than a new tool or website. What propels true transformation is understanding what ...
As agencies move more and more of their citizen interactions to the web and mobile applications, the digital citizen experience increasingly becomes the primary way they interact with their citizens ...
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the seventh annual Citizen Engagement Seminar. This one-day event will discuss how agencies are utilizing ...
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the sixth annual Citizen Engagement Seminar . This one-day event will highlight best practices and strategies ...
Software analytics leader New Relic, Inc. (NYSE:NEWR) today announced that it has initiated the certification process for compliance with the Federal Risk and Authorization Management Program ...
If ever there was a cautionary tale about the need for application performance management, the HealthCare.gov debacle was it.The reasons for the spectacular failures of the U.S. government's ...
When you want to sell to the federal government, it behooves you to pick your partners wisely—and it’s no accident that we chose to work with trusted government IT solutions provider Carahsoft ...
The United States Digital Service is doing great work bringing the skills and ethos of Silicon Valley to government IT. Here's why they shouldn't just be helping, they should be in charge.
As part of our push into the public sector, New Relic recently hired industry veteran Joseph Welsh as director of federal sales. Based in Washington, D.C., Joseph brings decades of experience to his ...
Software analytics company New Relic, Inc. (NYSE: NEWR) announced expanded efforts in the public sector to help accelerate government transformation. The New Relic Software Analytics Cloud is now ...
Software analytics company New Relic, Inc. (NYSE:NEWR) announced a partnership with Carahsoft Technology Corp., the trusted government IT solutions provider, whereby Carahsoft will distribute New ...


Case Study

Part of the U.S. Department of Health and Human Services, the Centers for Medicare and Medicaid Services (CMS) cover 100 million people through Medicare, Medicaid, the Children’s Health Insurance Program, and the Health Insurance Marketplace. CMS is tasked with strengthening and modernizin...


The New Relic Digital Intelligence Platform complements the marketing performance data you have, with the technology performance of how your webpages are running. Understand the quality of your digital experiences-for every single customer, every single time-and give your engineering teams the conte...

New Relic Datasheet
To aid with the digital transformation processes in becoming a "software business" that is more "government-friendly," State & Local organizations are embracing new methods, tools, and technology for delivering better software, faster. The New Relic Software Analytics Cloud is designed to help State...

Understanding how your backend applications perform is traditionally the center of performance monitoring efforts. Response times, errors,and transactions are all essential elements you need to measure in order to keep your digital business open. However, performance monitoring can’t stop there. In ...

New Relic Insights is a powerful, real-time analytics platform that is designed to help you and your team better understand software performance and its impact on your business. Delivered as a cloud-based service and included by default with our paid products, Insights empowers both business and tec...

Building and maintaining mobile applications in today’s fragmented production ecosystems is a challenging task. But New Relic Mobile (powered by New Relic Insights), is designed to help you easily view your application’s performance data and quickly diagnose application and customer experience probl...

Make sure your application is ready for prime time before it gets in the hands of users with proactive monitoring from New Relic Synthetics. Powered by New Relic Insights, our synthetic monitoring tool is designed to let you simulate real user behavior with automated tests that can run anytime, anyw...

New Relic’s software-as-a-service (SaaS)-based APM tool is designed to provide deep visibility into your app’s performance, all the way from the end-user experience, through servers, across distributed applications, and down to the line of code. Powered by New Relic Insights, New Relic APM can surfa...

New Relic Datasheet
New Relic is the industry’s largest and most comprehensive cloud-based instrumentation platform. The world’s best software and DevOps teams rely on New Relic to create best-in-class digital experiences.


Dig into all the ways in which tool sprawl can hurt your business. Then, look at the world of possibilities that opens up for your teams when you overcome it.