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Overview

The New Relic Software Analytics Cloud helps software development, operations, and product teams securely monitor their production software without having to build or maintain dedicated infrastructure. New Relic gives software teams data to deliver, iterate, and fix software built to transform customer and citizen experiences. From server and container monitoring to web applications, mobile and rich browser application, New Relic delivers visibility into every component of complex applications. This broad visibility is paired with deep analysis and powerful ad hoc analytics capabilities only available at cloud scale and economics.

Over 500,000 users of software across thousands of organizations from the Fortune 10 to leading government agencies and Silicon Valley disruptors, trust New Relic to investigate and monitor the data in their software. With New Relic, government IT departments can deliver more dependable, secure citizen services via the web and mobile applications.

Together, Carahsoft & New Relic provides the necessary functionality, security and ease that enable developers, application owners and managers to collect and analyze software analytics in real-time.

21 Century IDEA

The 21st Century Integrated Digital Experience Act is here.
Is your agency prepared?

On Thursday, December 20, 2019, the President signed the 21st Century Integrated Digital Experience Act (21st Century IDEA) into law – a bill that will transform the federal government’s digital service delivery, through website modernization, improved accessibility, analytics integration, and ultimately prioritize the citizen experience.

21st Century IDEA requirements include:

  • Establishing consistent and secure websites that are 508 compliant
  • Ensuring websites are user-friendly and fully functional across devices
  • Utilizing analytics to build websites around users’ needs and continue to measure engagement and effectiveness of sites
  • Prioritizing the customer experience with a focus on content personalization
  • Facilitating the delivery of government services and information to the largest possible audience
  • Modernizing internal digital services for government employees

New Relic Digital Intelligence Platform aids government organizations in meeting the 21st Century IDEA requirements.

  • New Relic MOBILE

    Build high-performing, stable mobile applications that give insight to the user’s experience in REAL-TIME. New Relic’s mobile APM (mAPM) toolset brings performance data to the surface to help teams focus on ensuring users are having a great experience.

  • New Relic SYNTHETICS

    Simulate behaviors across every digital touch point to catch problems, analyze performance, and solve problems before your customers do.

  • New Relic APM

    Get detailed metrics for performance, dependencies, and bottlenecks for every app in any environment with real-time analytics to provide a complete view of your applications and operating environment.

  • New Relic INFRASTRUCTURE

    Receive real-time metrics that check the health of your ever-changing infrastructure environment that empowers modern operations teams to make intelligent decisions about complex systems.

  • New Relic BROWSER

    Gain deep visibility and insight into how your users are interacting with your application or website, which will enhance your front-end performance.

  • New Relic INSIGHTS

    Connect to all of the New Relic products in the Digital Intelligence Platform for the ability to track and generate data that matters to your agency, so that you are able to provide the best customer experience and meet your agency’s mission.

Read more!

Contracts

Federal

GSA Schedule 70

GS-35F-0119Y
Dec 20, 2011- Dec 19, 2021

SEWP V

NNG15SC03B/NNG15SC27B
May 01, 2015- Apr 30, 2025

State and Local

CMAS

3-12-70-2247E
Aug 28, 2012- Mar 31, 2022

City of Seattle Contract

0000003265
Jul 11, 2014- Dec 19, 2021

Fairfax County IT Hardware, Software, & Services

4400006323
Oct 04, 2015- Dec 04, 2021
*Additional Option Years Available

Kentucky COT - NASPO

MA7581700001211
Jun 21, 2017- Sep 15, 2026

Maryland Master Contract (COTS)

060B2490021
Oct 01, 2012- Sep 30, 2027

NASPO ValuePoint

AR2472
Oct 14, 2016- Sep 15, 2026

Orange County National IPA Co-Op

MA-017-16010236
Jun 01, 2015- May 31, 2021

State of Alaska Cloud Solutions Contract- NASPO

NVP-2018-CLOUD-0002
Aug 07, 2017- Sep 16, 2026

State of Arkansas Cloud Solutions Contract- NASPO

4600040559
Jul 01, 2017- Sep 15, 2026

State of Delaware Cloud Solutions Contract- NASPO

GSS177930CLOUD_SOL
Jun 30, 2017- Sep 15, 2026

State of Florida Department of Management Services Cloud Solutions Contract- NASPO

43230000-NASPO-16-ACS
Aug 01, 2017- Sep 30, 2020

State of Hawaii Cloud Solutions Contract - NASPO

17-18
Jul 01, 2017- Sep 15, 2026

State of Kansas Cloud Solutions Contract- NASPO

0000000000000000000043262
Jul 01, 2017- Sep 15, 2026

State of Louisiana Cloud Solutions Contract- NASPO

4400010663
Mar 03, 2017- Sep 15, 2026

State of Minnesota Cloud Solutions Contract- NASPO

128340
Aug 16, 2017- Sep 16, 2026

State of Missouri Cloud Solutions Contract- NASPO

CT170457009
Apr 21, 2018- Sep 10, 2026

State of Nebraska Cloud Solutions Contract- NASPO

78128 O4
Jul 19, 2017- Sep 16, 2026

State of Nevada Cloud Solutions Contract- NASPO

AR2472
Jun 15, 2017- Sep 15, 2026

State of New Mexico Cloud Solutions Contract- NASPO

80-00018-00046AE
May 10, 2018- Sep 16, 2026

State of Oklahoma Cloud Solutions Contract- NASPO

SW1022C
May 17, 2017- Sep 15, 2026

State of Washington Cloud Solutions Contract- NASPO

05116
Jul 17, 2017- Sep 15, 2026

Texas DIR-TSO-4288

DIR-TSO-4288
Feb 22, 2019- Feb 21, 2021
*Additional Option Years Available

Education

Massachusetts Higher Education Consortium (MHEC)

MC15-04
Aug 10, 2019- Jun 30, 2022

The Quilt

MSA - 05012019F
Apr 01, 2016- Apr 30, 2022

VASCUPP

UVA1482501
May 02, 2014- Dec 19, 2021

Events

News

Latest News

In exciting news, New Relic has obtained Federal Risk and Authorization Management Program (FedRAMP) Authority to Operate (ATO) with the U.S. Office of Management and Budget (OMB). The FedRAMP ATO ...
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New Relic has long understood that the connection between user experience, business operations, and applications is of the utmost importance to our customers. We’re also aware that many of our ...
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New Relic, Inc., the industry's largest and most comprehensive cloud-based observability platform built to help customers create more perfect software, announced today that it has received FedRAMP ...
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Digital transformation involves fundamentally changing the way an organization conducts business. It’s about more than a new tool or website. What propels true transformation is understanding what ...
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As agencies move more and more of their citizen interactions to the web and mobile applications, the digital citizen experience increasingly becomes the primary way they interact with their citizens ...
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Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the seventh annual Citizen Engagement Seminar. This one-day event will discuss how agencies are utilizing ...
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Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the sixth annual Citizen Engagement Seminar . This one-day event will highlight best practices and strategies ...
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Software analytics leader New Relic, Inc. (NYSE:NEWR) today announced that it has initiated the certification process for compliance with the Federal Risk and Authorization Management Program ...
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If ever there was a cautionary tale about the need for application performance management, the HealthCare.gov debacle was it.The reasons for the spectacular failures of the U.S. government's ...
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When you want to sell to the federal government, it behooves you to pick your partners wisely—and it’s no accident that we chose to work with trusted government IT solutions provider Carahsoft ...
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The United States Digital Service is doing great work bringing the skills and ethos of Silicon Valley to government IT. Here's why they shouldn't just be helping, they should be in charge.
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As part of our push into the public sector, New Relic recently hired industry veteran Joseph Welsh as director of federal sales. Based in Washington, D.C., Joseph brings decades of experience to his ...
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Software analytics company New Relic, Inc. (NYSE: NEWR) announced expanded efforts in the public sector to help accelerate government transformation. The New Relic Software Analytics Cloud is now ...
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Software analytics company New Relic, Inc. (NYSE:NEWR) announced a partnership with Carahsoft Technology Corp., the trusted government IT solutions provider, whereby Carahsoft will distribute New ...
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Resources

Case Study

Part of the U.S. Department of Health and Human Services, the Centers for Medicare and Medicaid Services (CMS) cover 100 million people through Medicare, Medicaid, the Children’s Health Insurance Program, and the Health Insurance Marketplace. CMS is tasked with strengthening and moderniz...

Datasheet

The New Relic Digital Intelligence Platform complements the marketing performance data you have, with the technology performance of how your webpages are running. Understand the quality of your digital experiences-for every single customer, every single time-and give your engineering teams the conte...

To aid with the digital transformation processes in becoming a "software business" that is more "government-friendly," State & Local organizations are embracing new methods, tools, and technology for delivering better software, faster. The New Relic Software Analytics Cloud is designed to help State...

Understanding how your backend applications perform is traditionally the center of performance monitoring efforts. Response times, errors,and transactions are all essential elements you need to measure in order to keep your digital business open. However, performance monitoring can’t stop there. I...

New Relic Insights is a powerful, real-time analytics platform that is designed to help you and your team better understand software performance and its impact on your business. Delivered as a cloud-based service and included by default with our paid products, Insights empowers both business and tec...

Building and maintaining mobile applications in today’s fragmented production ecosystems is a challenging task. But New Relic Mobile (powered by New Relic Insights), is designed to help you easily view your application’s performance data and quickly diagnose application and customer experience p...

Make sure your application is ready for prime time before it gets in the hands of users with proactive monitoring from New Relic Synthetics. Powered by New Relic Insights, our synthetic monitoring tool is designed to let you simulate real user behavior with automated tests that can run anytime, anyw...

New Relic’s software-as-a-service (SaaS)-based APM tool is designed to provide deep visibility into your app’s performance, all the way from the end-user experience, through servers, across distributed applications, and down to the line of code. Powered by New Relic Insights, New Relic APM can s...

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Datasheet
New Relic is the industry’s largest and most comprehensive cloud-based instrumentation platform. The world’s best software and DevOps teams rely on New Relic to create best-in-class digital experiences.

E-Book

Dig into all the ways in which tool sprawl can hurt your business. Then, look at the world of possibilities that opens up for your teams when you overcome it.