Readyly Solutions for the Public Sector

Agentic AI for Government Service Delivery

An agentic AI platform that automates routine government service interactions by answering questions, guiding users through processes, and executing workflows across digital and voice channels.

Citizen Engagement & Communications

AI-powered engagement across web chat, voice, SMS, and email that enables consistent, accessible, and multilingual communication with citizens and businesses.

Case Intake & Workflow Automation

Automated intake, classification, routing, and processing of service requests, applications, and cases, integrated directly into existing government systems and workflows.

AI Agents for Voice and Digital Channels

Conversational AI agents that handle inbound phone calls and digital interactions, reducing call volume and response times while maintaining service quality and compliance.

System Integration & Modernization Layer

A flexible integration layer that connects with CRM and 311 systems, permitting and licensing platforms, records management systems, and communications tools without replacing systems of record.

Multilingual & Accessible Service Delivery

Support for multilingual interactions and accessible user experiences to help agencies serve diverse populations and meet accessibility requirements.

Automated Notifications & Status Updates

Event-driven notifications that keep citizens, staff, and contractors informed about case status, permits, inspections, deadlines, and service updates.

Human Oversight & Operational Controls

Administrative tools that allow agencies to define AI permissions, review interactions, and ensure appropriate human oversight of automated service workflows.