Discover How Agentic AI Transforms Government Service Delivery

Readyly is an agentic AI platform purpose-built to help public sector organizations modernize how they deliver services to citizens, businesses, and internal stakeholders. Governments at the local, state, and federal level face increasing demand for responsive, accessible, and multilingual service—often without the staffing, budget, or flexibility required to scale traditional support models. Readyly addresses this challenge by deploying AI agents that can independently handle routine service interactions, guide users through complex processes, and execute workflows across government systems.

Unlike traditional chatbots or rules-based automation, Readyly’s platform is agentic by design. Its AI agents are capable of reasoning across multiple data sources, asking follow-up questions when information is incomplete, and taking action on behalf of the agency. This enables use cases such as answering policy and program questions, collecting structured intake information, providing real-time status updates, routing requests to the appropriate department, and triggering notifications to citizens, staff, or contractors.

Readyly integrates with existing government infrastructure, including CRM and 311 systems, permitting and licensing platforms, records management systems, and communications tools. This allows agencies to modernize the front-end service experience without replacing core systems of record. The platform can be deployed across web chat, voice, email, SMS, and other digital channels, enabling consistent service delivery regardless of how constituents choose to engage.

Accessibility, language support, and compliance are foundational to Readyly’s approach. The platform supports multilingual interactions and accessible interfaces to help agencies better serve diverse communities. Readyly is designed to operate within the security, privacy, and reliability expectations of government environments, with controls that allow agencies to define what information AI agents can access, what actions they are permitted to take, and when human oversight is required.

By automating high-volume, routine service interactions, Readyly helps public sector organizations reduce response times, improve service quality, and free staff to focus on complex or high-impact work. Agencies using Readyly gain a scalable, AI-driven service layer that enhances citizen experience while working within existing operational and governance frameworks.