PagerDuty Solutions for the Public Sector

PagerDuty for Education

Advancing Digital Service Delivery Across Higher Education

Deliver seamless, reliable digital learning experiences. PagerDuty empowers higher education institutions to modernize operations, reduce disruptions and ensure continuity across critical academic systems with AI-driven incident management and automation.

  • Drive Operational Excellence and Efficiency

    PagerDuty AIOps reduces alert noise by up to 91%, enabling IT teams to focus on the incidents that matter most. By streamlining workflows and minimizing operational bottlenecks, institutions can reduce downtime and improve service reliability across campus systems.

  • Ensure Learning Continuity

    Maintain uninterrupted access to virtual classrooms, learning management systems and essential educational services. PagerDuty’s Operations Cloud accelerates incident response with AI-driven recommendations and automated remediation, helping resolve issues before they impact learning environments.

  • Enhance Student Experiences

    Today’s students expect always-on access to digital resources. PagerDuty provides comprehensive visibility and intelligent alert grouping, empowering IT teams to quickly detect and resolve issues that affect the student experience.

  • Modernizing Educational Technology Infrastructure

    Higher education institutions are under increasing pressure to modernize legacy systems while adopting new technologies, often within limited budgets. PagerDuty helps institutions achieve measurable ROI by transforming digital operations and improving system resilience.

  • AI Support for Education-Critical Operations

    PagerDuty delivers secure, reliable AI built for the needs of academic environments. Proactively identify potential system issues and automate response workflows to maintain robust and scalable digital learning ecosystems.

  • Faster Resolution with Intelligent Automation

    Unlock intelligent automation across both on-premises and SaaS environments. PagerDuty enables IT teams to design, manage and execute workflows that improve response times, reduce manual effort and drive consistency across teams and systems.

  • Comprehensive Security and Compliance

    Ensure the protection of sensitive academic data with rigorous security standards and compliance certifications. PagerDuty supports FERPA, COPPA and other education-specific requirements, helping institutions maintain secure and compliant operations.

PagerDuty for State and Local Government

Advancing Digital Service Delivery for Public Sector Agencies

Deliver reliable, secure and efficient digital services to the communities you serve. PagerDuty empowers state and local government agencies to modernize IT operations, reduce disruptions and strengthen resilience with AI-driven incident management and automation.

  • Drive Operational Excellence and Efficiency

    PagerDuty AIOps reduces alert noise by up to 91%, enabling IT teams to focus on critical incidents without distractions. By streamlining workflows and minimizing downtime, agencies can improve service reliability while maximizing limited IT resources.

  • Mitigate Compliance Risk

    Accelerate incident resolution and reduce operational risk with PagerDuty’s Operations Cloud. AI-powered insights and automated post-incident reviews help agencies improve response times, strengthen accountability and support ongoing compliance with regulatory requirements.

  • Ensure Reliable Digital Service Delivery

    From public safety systems to citizen-facing applications, government agencies must provide uninterrupted digital services. PagerDuty enhances operational visibility and automatically prioritizes alerts, empowering teams to respond quickly and resolve high-impact issues efficiently.

  • Modernizing Legacy Systems for the Future

    State and local agencies face increasing pressure to modernize outdated infrastructure while adopting new technologies, all within constrained budgets. PagerDuty helps agencies transform digital operations, streamline processes and achieve measurable ROI in increasingly complex environments.

  • Transformative Incident Management at Scale

    Streamline and automate critical workflows to resolve issues faster and reduce manual effort. PagerDuty delivers intelligent, step-by-step remediation guidance across the entire incident lifecycle, from detection and root cause analysis to resolution and continuous improvement.

  • Faster Resolution with Intelligent Automation

    Enable consistent, coordinated responses across departments and systems. PagerDuty allows teams to design and execute automated workflows across on-premises and SaaS environments, improving response times and breaking down operational silos.

  • AI Support for Mission-Critical Operations

    PagerDuty provides secure, reliable AI built for public sector needs. Proactively identify potential issues and automate resolutions to ensure continuity for essential services while improving operational efficiency and resilience.