OpenCounter Solutions for the Public Sector

OpenCounter Business Portal helps entrepreneurs and business owners understand the costs and requirements of starting a business with a range of powerful features.

OpenCounter Residential Portal helps homeowners figure out which permits they need and how much they’ll cost to make their latest home improvement project compliant and safe.

A user friendly, self-service zoning lookup and site selection tool for citizens. Applicants can easily see where their project is allowed. And they can do it in seconds. That means far fewer calls, emails, and in-person inquiries for city hall.

The following features make the Business Portal, Residential Portal, and Zoning Check exceptionally valuable for both citizens and city staff.

• Intelligent land use search with simple terms.
• Intuitive zoning maps reveal where the project is permitted, conditionally permitted, and prohibited.
• Nested questions and location data quickly surface specific permit requirements.
• Fees are calculated in real-time as applicants enter project details.
• A summary page with all necessary information and guidelines for next steps.

Powerful dashboards and utilization metrics offer insight into high-level permitting trends.

OpenCounter Special Event Portal guides event producers through the application process step-by-step. They learn exactly which requirements are needed for their event and how much they’ll cost. They can apply and pay for permits online, receive email notifications, and even print their own permits when issued.

• Single dashboard application processing
• Accurate and complete application submission
• Project status visibility and history log
• Automatic application routing and permit issuance