Improving Passenger Journeys with Real-Time Insights

Ito specialises in mobility data solutions that enable public sector agencies and transit operators to improve the quality, reliability, and accessibility of their transportation systems. By delivering high-quality, real-time data, Ito helps create more efficient networks and better passenger experiences, ensuring public transport is a trusted and attractive choice for communities.

Agencies and operators often face challenges with inconsistent, incomplete, or siloed data, making it difficult to provide clear and accurate passenger information. Ito addresses this by delivering enhanced static schedules, live service updates, and robust real-time data feeds. Passengers benefit from timely, accurate information, while authorities gain the confidence to manage services proactively, strengthening trust in public transport and encouraging ridership growth.

Beyond core data feeds, Ito offers advanced visualisation and analytics platforms that support operational efficiency. These tools enable route optimisation, monitor service performance, and assess the impact of changes, providing insights to guide both daily operations and long-term investment planning.

A key innovation is Ito Pathways, which standardises and enriches accessibility and journey-level data. By providing accurate information on walking routes, station layouts, and transfer connections, Pathways empowers passengers with disabilities, parents with strollers, and others with accessibility needs to navigate networks confidently.

Ito also strengthens resilience with automated disruption management, helping agencies detect, communicate, and respond to incidents in real time. This ensures passengers receive timely alerts and alternative routing options, minimising the impact of disruptions and maintaining trust during unexpected events.

Through its commitment to open data standards and global best practices, Ito ensures seamless interoperability across platforms. The result is more reliable services, better passenger engagement, and more inclusive transit systems; delivering immediate improvements for travellers and lasting value for society.