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Velaro Solutions for the Public Sector
With our robust customer engagement platform, we provide businesses with the ability to intelligently interact with website visitors and customers. We are dedicated to helping brands achieve greater customer acquisition rates, increase customer lifetime value, and deliver superior customer support and customer experiences.
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Live Chat
Connect with customers in real-time using our enterprise-level live chat solution. A scalable and customizable tool with robust reporting and analytics that helps you achieve your customer satisfaction success goals.
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Chatbots
Deploy chatbots to intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes.
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Messaging
Engage wherever your customers are and at their convenience. Keep the conversation going via web messaging, SMS, RCS and the most popular messaging apps.
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Voice
Add a human voice to your customer engagement strategy and connect calls in real-time, directly from your website with our click-to-call solution.
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Knowledge Base
Create a comprehensive library of information about your company with Velaro's knowledge base solution. Fully integrates with our chatbot technology, providing automated self-service assistance to customers
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Customer Management
Our robust platform can store and integrate collected first-party data from engagements, campaigns, and support events, in order to nurture the entire customer engagement lifecycle.
With no-code key business tech stack components for conversational sales and marketing automation, you can collect and unify first-party data to leverage personalized experiences for your online prospects and customers.