Sprinklr Solutions for the Public Sector

  • ​Unified Platform

    The only Unified-CXM platform powered by industry-leading AI.

    As the first platform purpose-built for unified citizen experience management (Unified-CXM) and trusted by the enterprise, Sprinklr’s industry-leading AI and powerful Care, Marketing, Research, and Engagement solutions enable the world’s top organizations to learn about their customers, understand the marketplace, and reach, engage, and serve the public on all channels to drive business growth.

    To learn more, visit: https://www.sprinklr.com/platform/

  • ​Modern Care

    The world's leading digital-first, proactive customer service experience.

    90% of consumers look for immediate responses to service questions — and voice systems can’t keep up. Sprinklr Modern Care is the only digital-first solution powered by a unified citizen experience management (Unified-CXM) platform, helping you engage with the public earlier across 35+ channels and scale service with a human touch.

    To learn more, visit: https://www.sprinklr.com/modern-care/

  • ​Modern Research

    Analysis paralysis from too much customer data is a real thing.

    Organizations love to talk about listening to customers. And how they capture endless streams of customer data. But when the time comes to start interpreting all of that information - and turn it into action in real time - the room gets really quiet, really fast.

    To learn more, visit: https://www.sprinklr.com/modern-research/

  • ​Modern Marketing & Advertising

    Headline: If you're not sure that your digital marketing is working...it's not.

    Most organizations spend more on digital marketing than traditional marketing. Further, most organizations are terrible at measuring the success of their digital spend. Conclusion? Most are probably wasting money.

    To learn more, visit: https://www.sprinklr.com/modern-marketing/

  • ​Modern Sales & Engagement

    Citizens are online. Everywhere. If you're not, it's costing you.

    Every day, your customers are active on a huge range of channels, including social, chat, and messaging. If you’re not present and engaging with them across all of these experiences… it’s killing your reputation.

    To learn more, visit: https://www.sprinklr.com/modern-engagement/