Routeware: Powering Efficient, Effective and Sustainable Fleet Operations
Routeware: Powering the Future of Municipal Heavy-Duty Fleet Operations
Public works teams—whether in a bustling city, a small town, an urban district, or a rural community—share a common pride in their mission: keeping communities safe, clean, and efficient. Every tax dollar must be maximized, every driver’s safe return is invaluable, and every interaction with residents shapes trust. Routeware exists to support this mission by delivering technology solutions built specifically for the complex and critical work of public works operations.
Our SmartCity software platform enables municipalities of all sizes to digitize and streamline operations, transforming the way managers, drivers, and residents connect. By integrating in-cab tools, back-office platforms, and community apps, Routeware helps public works leaders:
- Increase operational efficiency
- Uncover cost savings
- Improve customer service and resident satisfaction
- Deliver proactive, resilient fleet management
- Enhance driver safety
- Advance sustainability goals
Next-Generation Technology for Real-World Challenges
Routeware’s AI-enabled, cloud-based platform supports public works’ fleet operations at every stage of digitization. Our technology is designed for adaptability and ease of use, ensuring value from day one. By replacing complex, siloed systems with a single, integrated solution, Routeware makes it easier than ever to connect collection and customer services in one streamlined experience.
Routeware SmartCity’s core functionalities include:
- In-Cab Tools – Powered by easy-to-use apps, spart sensors, and advanced cameras, our signature in-cab solution is invaluable to dispatchers, drivers and supervisors. Everyone benefits from seamless team communication, touchless alerts, visual maps, route assistance tools, and real-time video recording.
- Dispatch – The combination of connectivity and visibility makes our dispatch solution an essential tool for busy fleet operators. The platform streamlines dispatching with a single view of trucks, orders, status, and more. Collaboration between supervisors and drivers has never been so easy thanks to the integration of in-cab tools with cloud-based software.
- Customer Service – With our digital CRM system, customer service teams can reduce call volumes and streamline workflows. Our integrated platform provides a single-view of customer details, service history, and more while customer portals support easy two-way communication and self-service.
Connected Solutions Across Public Works
We know no two fleets are alike. That’s why our solutions are flexible enough to meet the unique demands of diverse municipal operations. Routeware’s technology supports waste, recycling, snow, and sweeper fleets—helping departments align more closely, share insights, and drive efficiencies across public works.
Whether a municipality is working to optimize routes, improve resident communications, reduce contamination, or meet ambitious sustainability goals, Routeware’s connected solutions provide the tools achieve ambitious municipal goals.
A Trusted Partner in Service of Communities
At Routeware, our mission is simple: help public works teams do their jobs more safely, efficiently, and sustainably—while building trust with the communities they serve. With over twenty-five years of experience, we are proud to be the technology partner municipalities can count on to solve today’s challenges and prepare for tomorrow’s opportunities.