Queue-it Product Features

Give every visitor a fair shot at top queue spots by starting your waiting room at a set date and time, collecting early arrivals on a countdown page, and randomizing them at sale start.

Run Queue-it as a safety net in the background that only activates when unexpected traffic surges threaten site performance. Visitors won’t see the waiting room in non-peak situations.

Integrate fast and flexibly into your tech stack with 20+ integrations including Akamai, CloudFront, Cloudflare, ASP.NET, PHP, JavaScript, and more.

Monitor queue length, expected wait times, and visitors entering/exiting the waiting room per minute so you can respond instantly to traffic changes.

Control how many visitors enter your site per minute in real time, adjusting live to match your systems’ performance.

Protect your site at any level, from full site to dynamic request, with 6 trigger types: URL, Cookie, HTTP Header, JavaScript, Request Body, or User Agent.

Admit visitors in the exact order they arrived for a fair, transparent queue experience.

Send real-time messages to waiting customers, like sharing remaining inventory or updating on sale progress.

Show estimated wait time and visual progress to set expectations and reduce drop-off.

Serve waiting rooms in over 50 languages to tailor the experience to global markets.

Let your whole team collaborate on waiting rooms with no seat limits — view, edit, or manage together without extra user fees.

Get round-the-clock support for high-stakes days from Queue-it’s team of peak traffic experts.

Integrate Queue-it into your iOS, Android, React Native, or Cordova apps with dedicated SDKs.

Manage the full waiting room lifecycle, update integrations, share real-time stats, and access visitor-level data with REST-based APIs.

Deliver secure, exclusive, or early access for chosen customers and ensure site performance remains stable.

Get real-time alerts on suspicious traffic, pinpoint unexpected spikes and sources, and see how demand impacts your systems to optimize future events.

Add a security checkpoint to your flow that neutralizes the speed and volume advantages bots rely on.

Deliver a seamless brand experience by customizing the logo, fonts, colors, background, progress bar, wait info display, favicon, “your turn” sounds, and waiting room URL.

Let customers plan their time with email notifications when it’s their turn and allow them to keep their spot in line when moving between devices.

Enable secure, one-click access for your admin users with Microsoft Entra ID or OpenID Connect (OIDC) integrations.

Receive system alerts and access activity logs of user logins, account changes, and waiting room updates.

Get consulting, implementation, and event setup services to ensure peak-day success.

Ensure peace of mind with Queue-it experts on standby during your critical events.

Get priority response times and guaranteed availability with our highest-tier service level agreement.