Plumlogix Solutions for the Public Sector

Plumlogix Impactful Salesforce Managed Services

  • Salesforce Consulting

    We offer tailored consulting to align your strategy, processes, and goals. Partnering with you to create a personalized roadmap for success and maximum impact.

  • System Integrations

    We help you gain a comprehensive view of your customers and operations by integrating Salesforce with your existing systems, creating a unified, data-driven environment.

  • Implementation

    Implement Salesforce solutions to streamline workflows and deliver measurable results from the start.

  • Customization

    We offer clear, predictable managed services pricing with custom configurations that optimize processes and scale with your business.

  • Salesforce Development

    Build Salesforce apps that automate tasks, enhance user experiences, and boost operational efficiency.

  • Admin Services

    As a premier Salesforce managed services provider, we offer seamless system management, rapid issue resolution, and consistently optimized performance.

  • Continuous Optimization

    We keep Salesforce running flawlessly with proactive monitoring and ongoing adjustments that identify and resolve issues before they impact your business.

  • Marketing Automation

    We maximize ROI through smarter marketing campaigns with Pardot, automating lead generation, nurturing, and conversions.

  • Support & Maintenance

    As your dependable Salesforce managed services provider, we offer reliable support and maintenance to optimize your investment and drive long-term success.

Plumlogix Public Sector Suite: Secure, Scalable, Citizen-Focused

  • Case Management

    Enable government agencies to track and resolve citizen issues with comprehensive tools that streamline service delivery, improve accountability, and speed up response times.

  • Grants Management

    Distribute funds efficiently, ensure compliance, and maintain transparency in all financial dealings with powerful grant management solutions.

  • Public Sector Foundation Advanced

    Efficiently manage and track progress to ensure no requests are overlooked, delivering better public service.

  • Customer Community for Public Sector

    We provide user-friendly websites that give citizens easy access to services and information. Also, reduce administrative effort for government teams.

  • Digital Engagement

    We build stronger citizen relationships by communicating through preferred channels such as text messages, social media, or online chat, ensuring timely information and engagement.

  • CRM Analytics for Public Sector

    Analyze data to identify trends, measure program effectiveness, and make informed decisions to serve citizens better.

  • 311 service

    This service offers citizens a central point of contact for non-emergency municipal services, streamlining requests and enhancing local government responsiveness.

  • Service Cloud Voice

    Enhance citizen support by integrating phone systems with citizen records, enabling agents to access relevant data quickly and resolve issues efficiently.

  • Government Cloud Plus

    We develop and deploy government applications on a secure, reliable platform, safeguarding citizen data and ensuring continuous service availability.

Plumlogix Integration Solutions for the Public Sector

  • Salesforce AppExchange Integration

    We select and integrate the most effective tools and applications from the Salesforce AppExchange into your Salesforce ecosystem, enhancing its technical capabilities.

  • Salesforce Integration Using MuleSoft

    Our high-performance CRM integrates seamlessly with Salesforce ERP systems, customized to diverse business needs. Our MuleSoft consultants ensure a smooth transition, even through complex integration processes.

  • Salesforce Custom Integration

    Our Salesforce experts deliver tailored integration solutions designed to meet unique business needs across industries and sectors.

  • Integration of Cloud-based Salesforce

    We integrate Salesforce Cloud with on-premises systems, enhancing both environments with new features and functionalities to maximize your investment.

  • Salesforce API Integration

    Plumlogix provides seamless API-based integrations. Our senior developers build responsive, secure connections between Salesforce and other applications through purpose-driven APIs.

  • Salesforce Integration Using Middleware

    We integrate Salesforce with other systems through middleware to enable seamless data flow and real-time synchronization, maximizing your platform’s potential.

Plumlogix Impactful Agentforce AI Solutions for Public Sector Organizations

  • Citizen Service Agent

    Manage inquiries such as licenses, permits, and benefits across multiple channels, provides real-time status updates, and routes complex cases to the appropriate department.

  • Case Intake & Routing Agent

    Automate the intake of citizen complaints, service requests, and FOIA submissions, assigning them based on priority and jurisdiction for faster resolution.

  • Policy FAQ Agent

    Deliver real-time answers on regulations, eligibility, and program rules to reduce call center volume and improve citizen experience.

  • Permit & Licensing Agent

    Guide applicants through forms, documentation requirements, and payment steps while ensuring accuracy and compliance.

  • Workforce Scheduler Agent

    Optimize workforce assignments such as field inspectors, social workers, and service representatives to improve efficiency and enhance service delivery.

Plumlogix Impactful Agentforce AI Solutions for Non-Profit Sector Organizations

  • Donor Engagement Agent

    Engage donors across email, SMS, and chat; provides impact updates, nurtures relationships, and automates donation follow-ups.

  • Grant Application Assistant

    Guide applicants through complex grant forms and eligibility questions while automating document collection.

  • Volunteer Coordinator Agent

    Match volunteers with opportunities, manages scheduling, sends reminders, and tracks attendance and feedback.

  • Impact Reporting Agent

    Aggregate program data, generates donor-ready reports, and personalized messaging for funders.

  • Fundraising Campaign Agent

    Design and optimizes campaigns, segments donor lists, drafts communications, and tracks fundraising progress.

Plumlogix Impactful Agentforce AI Solutions for Education Sector Organizations

  • Student Services Agent

    Provide 24/7 support for admissions, course registration, housing, and financial aid queries.

  • Enrollment Advisor Agent

    Nurture prospective students, answer program-related questions, track application status, and schedule advising calls.

  • Alumni Engagement Agent

    Deliver personalized outreach to alumni for networking, mentorship, and fundraising campaigns.

  • Faculty & Staff Support Agent

    Assist faculty and staff with HR services, payroll management, IT service requests, and internal policy FAQs.

  • Learning Support Agent

    Offer tutoring resources, study guidance, and connect students to academic support services.

Plumlogix Impactful Data Cloud Solutions

  • Data Integration & Enrichment

    Plumlogix provides advanced integration solutions to enrich data, strengthen core capabilities, and enable data-driven decisions that improve service quality.

  • Prospect Automation

    Prospect automation analyzes customer interaction data to understand intent and intelligently route high-potential leads to sales teams.

  • Market Intelligence

    Our Salesforce Data Cloud solutions deliver market intelligence to identify competitors, create strategies, and structure data for business needs.

  • Customer Segmentation & Targeting

    By segmenting and targeting customers, we organize data by type, activity, and service interaction to tailor offerings to the right audiences.

  • Data Compliance & Governance

    As your trusted Data Cloud partner, we ensure data quality, privacy, and security, empowering confident business decisions.

  • Analytics & Business Intelligence (BI)

    We help businesses grow with analytics and Business Intelligence (BI) solutions powered by Salesforce Data Cloud, including Tableau Cloud integration and optimization.

  • Data Strategy & Engineering

    We manage your data needs from migration to setup, ensuring optimal Salesforce Data Cloud architecture performance and ROI.

  • Impactful eCommerce Solutions

    We leverage data to enable e-commerce sites to transform online shopping experiences, strengthen brand loyalty, and keep customers coming back.

  • Real-Time Data Synchronization

    Real-time data access across departments enhances collaboration, accelerates decision-making, and empowers effective, timely team action while minimizing delays in strategic initiatives.

Plumlogix Impactful Cloud Strategy Solutions

Plumlogix Impactful AI Strategy Solutions

  • AI Adoption Roadmap

    Define a clear path for implementing AI solutions aligned with business priorities and operational needs.

  • Predictive & Prescriptive Analytics

    Leverage advanced AI models to anticipate trends, improve decision-making, and deliver better outcomes.

  • Responsible AI Governance

    Embed transparency, accountability, and compliance into AI initiatives to foster trust and ensure reliability.

  • AI-Enabled Transformation

    We redesign workflows, services, and customer interactions through intelligent automation and personalization.

Plumlogix Impactful MuleSoft Solutions

Plumlogix Impactful Informatica Solutions