Ping Identity SLED

The COVID-19 pandemic accelerated the shift to online government services, and criminals continue to take advantage of this shift to attack vulnerable individuals and government agencies. Digital fraud attempts are up 46% since the start of the pandemic, and even with prevention measures in place, the typical organization loses 5% of its revenue to fraud every year. Because fraud losses can rapidly get out of hand, fraud prevention is a critical part of any agency's online strategy.

Fortunately, it doesn’t have to be this way. In an ideal scenario, fraud prevention is invisible, adding no friction to the vast majority of user sessions while still effectively protecting the organization from fraudsters and only using friction commensurate to the threat level. To do this, fraud prevention must be integrated fully into the broader constituent journey. Fraud tools can work together with identity tools to effectively determine whether users are real, or criminals, and take targeted action.
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The front door to your government agency engagement is now digital. Citizens and residents expect frictionless access to services. Therefore, an agency's approach to identity is essential for frictionless inclusive citizen engagement. Those that can deliver a personalized, secure, and frictionless experience, will gain accolades from constituents.

Identity orchestration is the answer to designing world-class user experiences without heavy custom coding or an army of developers. The promise of identity orchestration is centered around maximizing existing technology investments and infrastructure.
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Passwords pose numerous challenges. They are widely recognized as the most vulnerable aspect of security, often responsible for breaches, and hard to effectively manage. Undeniably, passwords are problematic, negatively impacting both security and user experiences. Despite their drawbacks, passwords persist everywhere. The solution lies in the adoption of passwordless authentication, which resolves the inherent problems associated with passwords, providing stronger security and a more seamless user experience.
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Protecting your constituents’ credentials and data is critical. As high-profile data breaches make the news, consumers are becoming increasingly aware of potential security threats. Because of this, these concerned customers are also paying more attention to how organizations secure their data and protect their identities overall.

Multi-factor authentication (MFA) provides a critical extra layer of protection for government agencies and your customers. No longer just for employee use cases, MFA can be successfully leveraged to secure your customers’ interactions with your digital properties and mitigate the ripple effect of compromised credentials.
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Your journey to being passwordless starts here.
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