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Getting Started with RPA?

No RPA program in place?

No problem. You’ve come to the right place.

The benefits of RPA are enormous. RPA helps agencies of all sizes become faster and more agile, increase efficiencies and cut costs, all while creating happier and more engaged customers and employees. But beginning and scaling an RPA program can be challenge.

Common Questions

  • How do I find the ideal process to automate?

    Finding the right use case for RPA can be a stressful. The processes selected for automation have the largest impact on return. The amount of repetition in task, the standardization of process, the amount of “process-distraction” occurring, and other factors all go into the selection of the right process. Picking the wrong use case could result in a lack of ROI, leading to an underwhelmed leadership team and loss of momentum for any future RPA successes.

  • Isn’t RPA only about eliminating jobs?

    RPA let’s robots focus on mundane, repetitive, non-cognitive tasks, so employees can focus on adding value to the business. Instead of having employees focus on copy-paste tasks, they can be freed up to focus on activities that involve direct interaction with customers or optimization of inefficient business processes or more generally, focus on growing the business. There is quite a bit of evidence that new technologies, like automation, will create millions of jobs. For example, the World Economic Forum estimates that automation will create 58 million jobs by 2022.

  • How do I communicate the potential ROI of my RPA program?

    While the ROI of Intelligent Automation can be incredible, and only increases over time, the base upfront costs aren’t trivial and the business and cultural challenges of building a successful program can be quite high. If the best use cases aren’t identified and developed—or if the organization lacks business, technical and security expertise to deliver—the ROI on an automation program may not materialize, and the whole program can be jeopardized.

  • How do I build the right skills and pick the optimal technologies to ensure success?

    A successful RPA program requires having the right skills and technology. There are a lot of RPA vendors and consultants out there. You could also build and train up an in-house team. RPA implementations are not rocket science, but you do require a series of skills to keep your program going. These include: Business Analysts, Enterprise Architects / RPA Architects, RPA Developers, RPA Testers, Infrastructure folks, RPA Support Engineers, RPA DevOps. Not all of these skills are 100% full time employees, but are critical for RPA success. Making sure the technology you select is best of breed and will support you not just today but years down the road.

Solve these challenges with Optezo’s RPA Services

  • Picking the right starter use cases

    Optezo has curated a catalog of over 300 common business processes ripe for automation. Our process catalog will save you weeks or even months by bypassing the time-consuming discovery phase needed for entirely new automations. Get started quickly by selecting processes from our catalog to create value from the first bot.

  • Measuring ROI

    Watch your savings grow real-time. The Optezo dashboard is your window into the success of your Automation program. You can see real-time, useful metrics about how the bots are working your processes. Best of all, you can visualize the impact Automation is having on your organization – the growing number of hours of manual, repetitive work you’ve saved your workforce.

  • Rely on the experts

    Optezo’s world-class team uses repeatable streamlined steps to quickly build, validate and deploy your bots in industry-leading timeframes. We provide you overarching RPA governance, adhering to best practices and standards. Our expertise and best practices eliminate wasted time in development and accelerate your time to value.

    Ready to get started? Optezo and Carahsoft are here to help you create a successful RPA program.