DocuSign for Federal Government Industry Brief

In the private sector, customers expect to interact with businesses through digital channels that provide immediate access to information and rapid response times. The US Federal government serves vastly larger customer and employee bases and is subject to complex regulatory requirements, which often results in time-consuming paper processes and frustrating experiences for customers and employees.

The massive scale of government agency employee and customer bases demands a more streamlined process that allows agencies to prepare, manage and execute documents instantly without the backlog that paper processes create. Federal agencies have reduced contract turnaround times by 95 percent or more by going digital. DocuSign for Federal Government empowers agencies to transform paper-based processes and deliver a more efficient and satisfying experience to customers, businesses, employees and other agencies.

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