GoMeddo Solutions for the Public Sector
Transform How You Schedule People, Places, and Programs
Public sector and higher-ed teams often manage complex schedules across departments and systems. That usually means:
- Double-booked rooms and missed appointments
- Staff time lost to email, phone, and manual calendar updates
- Limited visibility into capacity, waitlists, and no-shows
GoMeddo replaces that patchwork with a single, configurable scheduling layer on Salesforce.
Why Agencies and Institutions Choose GoMeddo
One Engine to Schedule It All
Run any scheduling scenario, simple or complex, directly inside Salesforce or as a standalone scheduling layer.
- Book people, rooms, vehicles, beds, and equipment in one flow
- Apply real-time availability, capacity, and eligibility rules
Self-Service Ready
Expose schedules to citizens, students, providers, or internal staff without custom code.
- Embed booking flows on public websites or Salesforce Experience Cloud
- Support both authenticated and unauthenticated journeys for appointments, programs, and events
Built for High-Trust Environments
GoMeddo is 100% Salesforce-native, so it inherits the platform’s security, governance, and admin model. All reservation data lives in your Salesforce org with full audit trail.
Data Insight for Better Decisions
Turn operational data into action.
- Out-of-the-box reports and dashboards for occupancy, utilization, and demand
- Monitor no-shows and waitlists, and spot under-used spaces and services
Features
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Multi-Resource & Multi-Location Scheduling
Book rooms, staff, vehicles, beds, and equipment in one workflow across sites, campuses, and regions.
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Salesforce-Native Scheduling Engine
Centralize all bookings, appointments, and resource management directly inside Salesforce.
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Self-Service Online Booking
Let citizens, students, and staff schedule services themselves via public websites or secure portals.
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No-code Front-End Builder
Design booking flows visually and publish them to your website or portal.
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Front-end Components & Widgets
Drop-in components to add scheduling to existing pages.
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Visual Floorplans
Plan by building, floor, or room with an interactive layout.
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Experience Cloud Support
Power student portals, citizen portals, and staff workspaces with the same engine.
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Subscription & Invoice Management
Manage recurring bookings, programs, and billing.
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Payments
Connect to payment providers to collect fees at the time of booking.
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Calendar & Collaboration Integrations
Sync reservations with Outlook/Exchange, Google Calendar, Microsoft Teams, Zoom, and more.
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Appointment Reminders & Notifications
Trigger email, SMS, or in-app reminders to reduce no-shows and keep participants informed.
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Waitlist & Overbooking Management
Capture extra demand, auto-promote from waitlists, and control overbooking by policy.
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Reporting & Analytics
Use Salesforce reports to track utilization, no-shows, demand, and service levels in real time.
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Dashboards & Executive Insights
Give leadership live dashboards on occupancy, throughput, and performance across programs and locations.
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Audit Trails & Role-Based Access Control
Log who booked what and when, and manage permissions with Salesforce profiles and permission sets.
Out-of-the-box Integrations
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Salesforce CRM
Link appointments and resource usage directly to cases, records, and constituents for a full 360° view.
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Microsoft Outlook / Exchange Calendar Integration
Sync bookings with Outlook and Exchange so staff see GoMeddo appointments directly in their work calendars.
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Google Calendar Integration
Keep Google Calendar and Salesforce in sync for instructors, case workers, inspectors, and front-line staff.
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Microsoft Teams Integration
Automatically create Teams meeting links for virtual appointments, classes, and remote services.
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Zoom Integration
Generate Zoom links from within Salesforce bookings and include them in confirmations and reminders.
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Salesforce Experience Cloud Portals
Embed GoMeddo booking flows inside student, citizen, or partner portals built on Experience Cloud.
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Salesforce Marketing Cloud & Engagement Tools
Use GoMeddo data to drive journeys, reminders, and follow-up campaigns for events, visits, and programs.
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Payment Gateway Integrations
Integrate with leading payment providers to collect fees at booking.