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Overview

Centralized Content Service Provider

Some of the largest and most innovative government agencies in the world trust Alfresco to deliver information-based solutions that meet the challenges of doing business in a digital world.

Alfresco technologies power mission-essential systems and manage massive volumes of valuable government documents and records. The Alfresco platform has hit scalability benchmarks competing products can’t match, safeguards sensitive and classified content with robust security controls, and is the only open source product certified to the U.S. DoD 5015.02 standard for records management.

Alfresco helps governments do more with less by phasing out paper, streamlining business processes, and leveraging the power of open source and cloud technologies. Agencies at all tiers of government use Alfresco to modernize operations, work smarter and more collaboratively, and achieve breakthrough efficiency.

Meeting Government Compliance Standards

Alfresco helps governments worldwide comply with a broad range of obligations related to information management and security.

  • North America: DoD 5015.2, DoD 5015.02 CH3, NARA/OMB 2016 and 2019, FOIA, FISMA, Canadian Electronic Evidence Act
  • Europe: UK Data Protection Act and TNA 2002, MoReq 2010 (EU), EgovG (Germany), Noark (Norway)
  • Global: FOI, ISO 15489:2001, ISO 23081-1, ISO 16175-1:2011, ISO 26122:2008, ISO 30300:2011

Products

  • Alfresco Content Services

    Alfresco Content Services provides open, flexible, highly scalable Enterprise Content Management (ECM) capabilities. Content is accessible wherever and however you work and easily integrates with your other business applications.

  • Alfresco Process Services

    Alfresco Process Services (powered by Activiti) is an enterprise Business Process Management (BPM) solution targeted at business people and developers. At its core is a high performance open-source business process engine based on Activiti with the flexibility and scalability to handle a wide variety of critical processes. Alfresco Process Services provides a powerful suite of end user tools and integrates with a range of enterprise systems, including Alfresco Content Services, Box and Google Drive.

  • Alfresco Governance Services

    Alfresco Governance Services brings an unmatched combination of simplicity and control to information governance. It strengthens compliance by seamlessly integrating Records Management into business processes and automating the complete record lifecycle—from capture through retention to final destruction. Alfresco offers the only DoD 5015.02 and Chapter 3 certified open source Records Management solution offering a highly scalable repository which manages business content and corporate records of any type, including electronic documents, images, e-mails, videos and physical records.

Information Governance

Information Governance (IG) helps manage the use, security, retention, and disposition of business information. IG is the only way to meet today’s strict compliance obligations, and it protects against data loss, reduces security risks, and prevents information overload—saving time and money.
Alfresco Governance Services (AGS) brings an unmatched combination of simplicity and control to Information Governance with open, fully-integrated content and process governance that strengthens compliance. AGS helps agencies meet the NARA mandates for digitization. Alfresco has served as a long-time, trusted partner to leading organizations that operate in the most highly regulated industries in the world.

  • Information Governance Resources

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    Alfresco and Progeny
    Systems Consolidate Task and Records Management at the Department of the Navy

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    Alfresco and Armedia Modernize Operations at USDA Food and Nutrition Service

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    Best of What’s New
    in Open Source

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    6 Common Information Governance Challenges

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    Alfresco Governance Services: Invisible Information Governance for Simplified Compliance

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    Watch a brief overview of Alfresco Governance Services architecture and capabilities

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    How to solve 6 Info Governance Challenges

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    A Guide to Federation & “In-place” Records Management

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    Interview Spotlight: Compliant Records Management at Department of Navy

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    On the Record,
    Off Paper

  • Information Governance Blogs

    Overcoming Distributed Workforce Dilemmas: Operationalizing Information through Access, Federation & Governance

    October 05, 2020

    Simply connecting everybody in an organization’s workforce over the web and expecting an enterprise to operate functionally, productively and securely from the remote nodes of people’s homes or ...
    READ MORE >

    Information Governance is Part of the ‘New Data Normal’

    July 16, 2020

    Long ago, there was a time when people would go to the local store without facemasks and not stop to think about hand sanitization, social proximity and the possible risk of viral infection. Equally, ...
    READ MORE >

IT Modernization

Identifying where to start with IT modernization efforts can be a challenging task. Alfresco Content Services (ACS) provides open, flexible, highly scalable Enterprise Content Management (ECM) capabilities. Content is accessible wherever and however you work and easily integrates with your other business applications. Alfresco has vast experience with migration from legacy systems.

  • IT Modernization Resources

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    On the Record, Off Paper

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    Cloud for Enterprise Content Management

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    Raising Your Content IQ

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    Modernizing Records Management: Taking Action Beyond Compliance

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    How IT Modernization Investments Are Rewarding Federal Agencies

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    Interview Spotlight: Compliant Records Management at Department of Navy

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    Alfresco and Armedia Modernize Operations at USDA Food and Nutrition Service

  • IT Modernization Blogs

    Transformation Transformed: The Shift from Aspirational to Foundational

    September 28, 2020

    Digital transformation is everywhere. Although the term itself has been somewhat overused and variously over-hyped, at ground level it still serves a purpose to embody the higher-level shift to ...
    READ MORE >

    Why Connectivity is Not the Same as Productivity

    August 26, 2020

    How many hours per day do you spend on a connected device? And how much of that time would you say you’re being productive? A third of Americans underestimate how many hours they’re connected to ...
    READ MORE >

    When Freedom of Information is Bad for Business

    August 19, 2020

    From analysts stating that “remote working is now essential for business continuity and employee retention1” to 74% of CFO’s planning to move at least 5% of previously on-site employees to ...
    READ MORE >

Shared Services

The goal of shared services is to efficiently aggregate resources and systems to improve the quality, timeliness, and cost effectiveness of services delivery to customers. By leveraging government-wide economies of scale, agencies can reduce administrative burdens and increase collaboration, allowing more time to focus on core mission functions. Furthermore, intra-agency shared services can also be impactful to improving mission function, reducing costs, and increasing collaboration across an agency. Alfresco helps support shared service initiatives by providing a flexible content platform that agencies can utilize for their specific applications.

  • Shared Services Resources

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    Tech Spotlight Series: Alfresco

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    Book: Architect for Cloud Success with Alfresco





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    Alfresco and Progeny Systems Consolidate Task and Records Management at the Department of the Navy



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    Achieving Rationalization & Modernization through Shared Services Webinar

Contracts

Federal

GSA 2GIT

47QTCA21A000R
Mar 31, 2021- Mar 30, 2026

GSA Multiple Award Schedule (MAS)

GS-35F-0119Y
Dec 20, 2011- Dec 19, 2026

NASA SEWP V

NNG15SC03B/NNG15SC27B
May 01, 2015- Apr 30, 2025

State and Local

CMAS

3-12-70-2247E
Aug 28, 2012- Dec 19, 2026

City of Seattle Contract

0000003265
Jul 11, 2014- Dec 19, 2026

Department of General Services Pennsylvania

4400004253
May 01, 2009- Dec 19, 2026

Fairfax County IT Hardware, Software, & Services

4400006323
Oct 04, 2015- Dec 04, 2023
*Additional Option Years Available

Maryland Master Contract (COTS)

060B2490021
Oct 01, 2012- Sep 30, 2027

NASPO ValuePoint

AR2472
Oct 14, 2016- Sep 15, 2026

OH STS 0119Y

534354
May 31, 2012- Dec 19, 2026

RCA - Orange County - OMNIA Partners

RCA-017-21010004
May 01, 2021- Apr 30, 2023
*Additional Option Years Available

State of Indiana Contract

0000000000000000000021430
Aug 01, 2017- Dec 30, 2022

State of New Mexico Contract

10-00000-21-00098
Aug 01, 2017- Dec 31, 2023

Texas DIR-TSO-4036

DIR-TSO-4036
Oct 30, 2020- Oct 30, 2022
*Additional Option Years Available

Education

E&I Carahsoft Cloud Solutions & Services Distributor Contract

EI00063~2021MA
Apr 01, 2021- Mar 31, 2026

Educational Software Solutions and Services - OMNIA Partners, Public Sector

R191902
Feb 27, 2020- Apr 30, 2023
*Additional Option Years Available

Illinois Learning Technology Purchase Program (ILTPP)

ILTPP-19CT011
May 20, 2019- Mar 01, 2023

Massachusetts Higher Education Consortium (MHEC)

MC15-04
Aug 10, 2019- Feb 28, 2023
*Additional Option Years Available

NJSBA

E-8801-ACESCPS
Oct 20, 2015- Sep 03, 2025

The Quilt

MSA - 05012019F
Apr 01, 2016- May 02, 2025

VASCUPP

UVA1482501
May 02, 2014- Dec 19, 2026

Events

Past Events, Webinars & Trainings

News

Latest News

Recognition, in partnership with Carahsoft, enables more opportunities to deliver solutions to future-focused federal agencies
READ MORE >
In December 2019, we were excited to share the news that for the 11th year in a row, Hyland was a leader in the 2020 Gartner Magic Quadrant for Content Services Platforms. But that’s only part of ...
READ MORE >
Hyland is excited to announce we’ve been recognized as a Customers’ Choice in the 2022 Gartner Peer Insights ‘Voice of the Customer’: Content Services Platform report.
READ MORE >
Hyland, recognized by Gartner as an industry-leading content services provider, now offers its cloud-native, open-source Alfresco Digital Business Platform (DBP) in Amazon Web Services (AWS) ...
READ MORE >
Simply connecting everybody in an organization’s workforce over the web and expecting an enterprise to operate functionally, productively and securely from the remote nodes of people’s homes or ...
READ MORE >
Digital transformation is everywhere. Although the term itself has been somewhat overused and variously over-hyped, at ground level it still serves a purpose to embody the higher-level shift to ...
READ MORE >
How many hours per day do you spend on a connected device? And how much of that time would you say you’re being productive? A third of Americans underestimate how many hours they’re connected to ...
READ MORE >
From analysts stating that “remote working is now essential for business continuity and employee retention1” to 74% of CFO’s planning to move at least 5% of previously on-site employees to ...
READ MORE >
Long ago, there was a time when people would go to the local store without facemasks and not stop to think about hand sanitization, social proximity and the possible risk of viral infection. Equally, ...
READ MORE >
Alfresco Software, an open source, content services provider today announced the availability of Alfresco Policy and Procedures as a Service, a new Content Accelerator hosted in Alfresco Cloud.
READ MORE >
Imagine an elephant ‘going rogue’. Running off from the herd and using its might to create chaos and devastation. Difficult to predict and even harder to contain, it’s not something you’d like ...
READ MORE >
Choosing a content services provider is a big decision. At Alfresco, our customers regularly tell us just how much value they get from our platform —and we believe that was further validated in the ...
READ MORE >

Resources

Customer Success Story

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Customer Success Story
Fill out the form to learn how Alfresco and Progeny systems together were able to consolidate task and records management at the Department of the Navy by downloading the full story here!

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Customer Success Story
Learn how Alfresco and Armedia together were able to Modernize Operations at the USDA Food and Nutrition Service by downloading the story here!

Learn how Alfresco and NDi together helped the FAA deploy a robust and scalable platform to increase productivity, modernize IT strategies and meet the needs to support mission demands.

Datasheet

Delivering solutions that align people, processes and technology to overcome challenges and solve mission-essential problems by improving performance and program delivery in key business areas.

Information Governance helps manage the use, security, retention, and disposition of business information. Alfresco can help your agency overcome content governance chaos with automation and intelligence.

When deploying a Citizen Services solution, Alfresco offers a platform for receiving and managing information and service requests from citizens and other government agencies. Learn how Alfresco can improve efficiency, enhance the citizen experience, and ensure regulatory compliance by combining con...

The Alfresco Digital Business Platform offers open, secure flexibility for IT to quickly develop modern, engaging solutions that accelerate the flow to help agencies meet mission demands. The open, modular platform is easy to build on, integrate and extend for fast time to value and true digital tra...

With the new Cloud Smart strategy, Federal IT managers have more guidance than ever on how to leverage the Cloud for embracing modern capabilities and improving mission outcomes.

Currently, the Department of the Navy (DON) is using more than 20 different TM and RM systems, including five large-scale standalone Information Technology (IT) solutions. While this approach may serve individual commands and directorates, it is no longer viable for the DON enterprise. The DON’s nee...

Effective collaboration is critical to business success. As cloud adoption increases, many organizations are migrating from desktop-based Microsoft Office to cloud-based Microsoft 365 (formerly known as Office 365) and Google Docs, supercharging productivity with collaboration tools, and enabling an...