Adobe Case Studies

Making Federal Student Loans Personal for 40M Borrowers

Using Adobe Campaign, Federal Student Aid (FSA) undertook a massive project to streamline communications. Explore this case study to learn more!

Los Angeles County Department of Public Social Services achieves a digital makeover with Adobe Experience Manager.

The nation’s largest social service agency revamped its website and introduced a mobile-friendly experience that has transformed interactions with its customers. In the high contact, high-touch field of social services, every minute, dollar, and interaction matters. So, a few years ago, when the largest social service agency in the U.S. recognized the need to evolve beyond phone calls and physical office visits to robust digital interactions, it embarked on an ambitious project to modernize its website (its digital front door) and fundamentally revamp the way it delivers services.

How the U.S. Census Bureau Went Digital

The U.S. Census Bureau had a big dream of taking the 2020 Census digital. Check out this case study to learn how Adobe made this possible.

Making Taxes Less Taxing

With their tax dollars, San Francisco’s one million residents and businesses fund vital services that drive its culture, business, and innovation. Simplifying tax payments reduces stress and promotes timely compliance. Explore this case study to discover how the City and County of San Francisco use Adobe Experience Manager Forms to make paying taxes easier for citizens and businesses.

The Makings of a Digital Capitol

Read this case study to learn how the city of Sacramento utilized Adobe to become a force for digital transformation in California government.