Go beyond web conferencing
Adobe Connect empowers you to create exceptional digital training, webinar, and collaboration experiences.
Adobe Connect Training
Experience Driven Learning
Adobe Connect enables you to create custom learning experiences that engage learners through interactivity and collaboration.
Adobe Connect Webinars
Adobe Connect Meetings
Persistent Virtual Rooms
Create persistent virtual rooms that can be customized with your own content, layouts, branding, and URL.
Adobe Connect 11: What's New - User Experience
Check out the new Adobe Connect 11 interface and user experience
Adobe Connect 11: What's New - Accessibility Improvements
Learn about the new accessibility improvements available in Adobe Connect 11, including, subtitles, audio tracks, and voiceover features
Adobe Connect 11: What's New - Enhanced Host Controls
Check out the enhanced Host controls available in Adobe Connect 11, including, customizable breakout rooms, layout management, and room preferences
Adobe Connect Workshops
Check out our YouTube channel for quick how-to videos
Record a Session
Learn how to record an Adobe Connect session
Attendee List Pod
Get familiar with the attendee list pod in Adobe Connect
Adding a User
Learn how to add a user in Connect
Create Your First Meeting
Get started with your first Adobe Connect meeting
Optimizing Room Bandwidth
Learn the best practices to optimize your Connect room's bandwidth
Changing the Background of a Connect Room
Make your Adobe Connect Room more personalized with a custom background.
Add Custom Pods to Your Connect Room
Learn how to make your room more engaging and interactive with Custom Pods
Adding or Changing an Administrator
See how to add, remove or change the administrator status of a user
Creating a Meeting Room Template
Turn your customized meeting rooms into templates that you can use for future meetings
Draw/Annotate in the Share Pod
Utilize the drawing tools to pause and annotate over screen-share in your connect sessions
The Chat Pod
Instant message and public conversation with the chat pod
The Notes Pod
List out agendas and key action items on a simple notepad
The Poll Pod
Poll your participants to keep them engaged in your connect rooms
Bainbridge Island PD Case Study
Local law enforcement agency uses Adobe Connect to coordinate emergency incident response with partner agencies.
Phillips Healthcare Case Study
Global services unit enhances training capabilities with Adobe Connect software to support innovative eLearning programs serving customers and staff worldwide.
Johns Hopkins Case Study
Renowned school breaks new ground in online learning, using Adobe software to deliver the latest public health research to professionals worldwide.
DISA Case Study
Department of Defense deploys Adobe Acrobat Connect Pro solution to facilitate collaboration and peer engagement across global operations.
Ferryway School Case Study
Innovative elementary school uses Adobe Presenter to integrate science and engineering concepts into the classroom with engaging eLearning experiences.
Utah Department of Transportation Case Study
State agency improves training, certification, and management of construction projects using Adobe Connect.
The foremost authority on U.S. naval safety training uses Adobe Connect for its global, joint service safety conference and as its de facto synchronous eLearning platform.
Three ports need to be open: 80, 443 and 1935
Only if the meeting is set up to require login credentials. The vast majority of meetings will allow guest access, so no login will be required.
There is a “forgot password” option on the login page. This will send you an email with instructions on how you can reset your password.
The file should be one of the following formats: *.ppt, *.pptx, *.flv, *.swf, *.pdf, *.gif, *.jpg, *.png, *.mp3, *.html, *.mp4, *.f4v or *.zip. Anything else should be screen-shared.
There are three roles: Host, Presenter and Participant.
Meeting Host - Hosts can perform the following tasks:
Presenter - Presenters can perform the following tasks:
Participant - Participants can perform the following tasks:
This page has step by step instructions and a video to help you set up Universal Voice.
USB headsets are the best choice when looking at a headset to use with Adobe Connect. Carahsoft specialists use Logitech wired headsets as their top choice.
Yes, once you create a meeting room, you can use it as many times as you like. It will be available at the assigned URL and on the Meetings tab of the Connect user interface until you choose to delete it. You can also record multiple times in the same meeting room. Recordings will be created with a new URL with the most recent recording at the top of the list.
You can use as many as you bandwidth will allow. A best practice is to have anyone not speaking pause their camera to limit the number of live streams running at any one time. This will allow more users to be seen on screen without maxing out the available bandwidth.
Any webcam should work, but Carahsoft specialists all use Logitech HD webcams.
When creating a meeting room there are three options that allow you to control who can get into your room.
Yes. Apple and Android users can get the free mobile app by searching for “Adobe Connect Mobile” in their respective app stores. Once installed, users can participate or run meetings directly from their smart phones or tablets.
The three biggest bandwidth hogs are screen-sharing, webcam video and VoIP. Loading documents into the room rather than sharing them, pausing webcams when you aren’t speaking and using integrated telephony will all help to reduce bandwidth usage in the room.
Yes, 100 MB
The chat details can be emailed to you from within the meeting room. Click on the pod options button in the upper right corner of the pod and then select “email chat history”.
Recordings are available for playback in 3 formats. They can be streamed directly by using the link provided in Connect Pro Central. They can be downloaded as an FLV and played locally. For an additional cost they can be downloaded as an MP4.
Recordings are attached to your meeting room. You will need to go to the Meetings section of Connect Pro Central (Web Portal) click on the meeting room and then select the recordings link.
You can have an unlimited number of users viewing your recordings at any one time.
They are available until you delete them out of the system. There is no expiration date.
Reports are attached to your meeting room. You will need to go to the Meetings section of Connect Pro Central (Web Portal) click on the meeting room and then select the reports link. You can view who attended your meetings, the time they joined and the time they left, as well as any polling question data.
In Connect Pro Central there is a main heading titled “Reports”. You can run reports by learner, course, curriculum or virtual classroom.
Reports are attached to your event. You will need to go to the Event Management section of Connect Pro Central (Web Portal) click on the event and then select the reports link. Reports are broken down into four categories: summary, registration, answers and content.
The dashboard shows several key indicators of interaction. If the Q&A pod is being used, it shows how many questions have been asked. If polls are used, it shows how many users have taken the poll. It also shows attendance and time of the session, so presenters and hosts know at a glance the status of their meetings.
Adobe Presenter creates AICC- and SCORM-compliant content, enabling straightforward integration with existing learning management systems.
Yes, you can set up pre-requisites that are required, suggested or hidden.
Yes. Adobe has partnered with inteVISTA to integrate a PayPal option into the webinar template that will allow you to accept payment for your webinars. It is sold as an add-on subscription. More information can be found here: https://www.intevista.com/products/intevista-sell/
The events catalog allows you to promote multiple webinars to your audience on one page. Custom tags can be used to allow your end users to quickly filter your upcoming events.
Yes. Developers can also extend the capabilities of Acrobat Connect Professional through the Acrobat Connect Collaboration Builder Software Development Kit (SDK), which enables them to enhance web communication experiences through interactive applications. Please visit the developer center for more details:http://www.adobe.com/devnet/adobeconnect.html
Custom pods are like apps for your room. They allow you to bring in additional functionality that doesn’t pre-exist in the product. They can be downloaded from this site and then uploaded into a Share Pod in your room:http://www.adobe.com/products/adobeconnect/extend.html
(Some may require an additional charge)
Yes. IT professionals and developers can extend the Adobe Connect system through the following capabilities:
Adobe Connect Edge Server provides optional server technology to deploy throughout an organization’s network to consolidate and cache streams and content, providing increased performance and efficient use of networks.
Please contact us and we’ll be glad to help you.
Adobe is extending support in light of the COVID-19 impact and are providing a variety of additional resources to help you during the crisis. Within 24 hours, Adobe can help you set up your entire workplace with flexible web-conferencing and remote work solutions that can ease the transition to teleworking. Don't hesitate to give us a call and let us know how we can help you.
Adobe provides free 30-day trials of Adobe Connect to individuals and business who aren’t currently customers. Contact us at 877-992-3623, or by using the form below to request a trial today.
Count on Carahsoft with your questions about all things Adobe Connect. Need help setting up your teleworking solution, consolation on transitioning your upcoming event online, or tips on keeping learners engaged while they work from home? Our dedicated team of Adobe Connect Specialists have you covered. Join Kyle, Erik, or Aaron Monday-Friday afternoons for answers on anything you could want to know about Adobe Connect – completely complimentary. Fill out the form here to be taken to their virtual office.
Check out the additional resources below for all the ways that Adobe Connect can help you during this global health crisis.
Lately, there have been concerns about the privacy & security of web conferencing tools which suddenly became indispensable for the world to function, and it has never been more important to ensure that your collaboration solution is secure enough to entrust critical data. Learn how Adobe Connect is putting security first.
Adobe Connect can meet these business needs with its interactive, scalable and secure virtual environments for businesses. Find out more about how to use Adobe Connect for teleworking and business continuity.
Reorient the in-person events, impacted by travel restrictions and health advisories, to online events and allow customers to participate and present from the safety of their preferred environment with Adobe Connect.
To continue teaching your students and adult learners, you'll need to know practical steps for taking your classroom online and some best practices for maintaining engagement while teaching from home. Learn how Adobe Connect can help you maintain your curriculums despite social distancing.
When disaster strikes or pandemic sweeps the nation, the ability to virtually collaborate becomes vital to the national response. Rapid response and disaster recovery agencies best serve their communities when they can be at ground zero and communicate effectively with headquarters. Learn how Adobe Connect can become your command center for rapid response.