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Overview

Founded in 1990 and recognized by Gartner, XSi helps companies deploy a hybrid hardware support model to save important hardware operating expense budget dollars. As an Independent Hardware Support Provider, XSi provides hardware maintenance options for networking hardware, servers and data storage assets. In addition to servicing enterprise accounts, it also supports Systems Integrators and federal agencies (XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards, currently supports 42 federal agencies and all of the Top 10 Federal Systems Integrators).

XSi understands that many federal agencies often own older, legacy hardware past EoL (End-of-Life), EoS (End-of-Support), or so long past those dates that the burden of finding parts or technical support can be overwhelming. XSi’s Government Solutions team can provide hardware maintenance support for almost all OEMs, platform families and specific legacy models. XSi helps federal agencies, DOD and Prime Contractors deploy a hardware support model to save important hardware operating budget dollars, often permitting those funds to be used for unplanned IT mandates (i.e. cloud mandates).

EoL Cisco Maintenance

End-of-Life Cisco Hardware Maintenance

XSi provides independent IT network support and network maintenance services for Cisco networking hardware. Not all Cisco hardware assets require expensive maintenance agreements from the Original Equipment Manufacturer, so OpEx budget cost reductions, often averaging 60+%, are not only possible, but perfectly viable with XSi independent support.

 

XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards, currently supports 42 federal agencies and 12 of the Top 15 Federal Systems Integrators.

 

Which assets are eligible for XSi independent support?

With guidance from XSi technical experts, and a formal asset assessment, a collaborative process helps identify networking hardware that can be moved to lower-cost, independent maintenance from XSi.

Primary Benefits of Working with XSi:

  • Compliance with government hardware maintenance mandates
  • Proactively impact cost containment
  • Enable the ongoing support of important legacy hardware – keep hardware running as long as you choose
  • Assist with spare parts management (inventory, testing, entitlement management)
  • Drive down the costs of on-premises hardware assets to enable the insertion of needed new technology or enable greater budgets for cloud transition initiatives.

 

Service Features:

  • No Forced Tech Refresh

    Maintenance for End-of-Support, End-of-Software-Maintenance or End-of-Life hardware

  • Focused on Quality/Security

    Multiple certifications to ensure highest standards and controls

  • Ready in Advance

    Robust parts-sparing model with proven logistics and 600+ forward stocking locations

  • Ongoing & Proactive

    Lifecycle Management guidance from Configuration Management Database (CMDB)

  • 24x7x365 Techs

    TAC (Technical Assistance Center) team of CCIE- and CCNA-certified experts

  • Compliance

    First to offer service ensuring 100% Cisco entitlement compliance, while reducing SMARTnet costs

  • Flexible Guidance

    Self-sparing models can be designed/simplified to further reduce SMARTnet costs

EoL Juniper Maintenance

End-of-Life Juniper Hardware Maintenance

XSi provides independent IT network support and network maintenance services for Juniper networking hardware. Not all Juniper hardware assets require expensive maintenance agreements from the Original Equipment Manufacturer, so OpEx budget cost reductions, often averaging 60+%, are not only possible, but perfectly viable with XSi independent support.

 

XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards, currently supports 42 federal agencies and 12 of the Top 15 Federal Systems Integrators.

 

Which assets are eligible for XSi independent support?

With guidance from XSi technical experts, and a formal asset assessment, a collaborative process helps identify networking hardware that can be moved to lower-cost, independent maintenance from XSi.

 

Primary Benefits of Working with XSi:

  • Compliance with government hardware maintenance mandates
  • Proactively impact cost containment
  • Enable the ongoing support of important legacy hardware – keep hardware running as long as you choose
  • Assist with spare parts management (inventory, testing, entitlement management)
  • Drive down the costs of on-premises hardware assets to enable the insertion of needed new technology or enable greater budgets for cloud transition initiatives.

 

Service Features:

  • No Forced Tech Refresh

    Maintenance for End-of-Support, End-of-Software-Maintenance or End-of-Life hardware

  • Focused on Quality/Security

    Multiple certifications to ensure highest standards and controls

  • Ready in Advance

    Robust parts-sparing model with proven logistics and 600+ forward stocking locations

  • Ongoing & Proactive

    Lifecycle Management guidance from Configuration Management Database (CMDB)

  • 24x7x365 Techs

    TAC (Technical Assistance Center) team of CCIE- and CCNA-certified experts

  • Compliance

    First to offer service ensuring 100% entitlement compliance, while reducing support contract costs

  • Flexible Guidance

    Self-sparing models can be designed/simplified to further reduce support contract costs

EoL Networking Maintenance

End-of-Life Networking Hardware Maintenance

XSi provides independent IT network support and network maintenance services for most networking hardware OEMs. Not all networking hardware assets require expensive maintenance agreements from the Original Equipment Manufacturer, so OpEx budget cost reductions, often averaging 60+%, are not only possible, but perfectly viable with XSi independent support.

 

XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards, currently supports 42 federal agencies and 12 of the Top 15 Federal Systems Integrators.

 

Network OEMs Supported

  • Cisco switches, routers, access points, security products
  • Juniper (EoL, EoS) switches & network access points
  • Riverbed (EoL, EoS) – almost all models
  • Extreme (EoL, EoS) switches & network access points
  • F5 Networks (EoL, EoS) – almost all models
  • Brocade (EoL, EoS) switches & network access points

We support most networking OEMs!
 

Which assets are eligible for XSi independent support?

With guidance from XSi technical experts, and a formal asset assessment, a collaborative process helps identify networking hardware that can be moved to lower-cost, independent maintenance from XSi.

 

Primary Benefits of Working with XSi:

  • Compliance with government hardware maintenance mandates
  • Proactively impact cost containment
  • Enable the ongoing support of important legacy hardware – keep hardware running as long as you choose
  • Assist with spare parts management (inventory, testing, entitlement management)
  • Drive down the costs of on-premises hardware assets to enable the insertion of needed new technology or enable greater budgets for cloud transition initiatives.

 

Service Features:

  • No Forced Tech Refresh

    Maintenance for End-of-Support, End-of-Software-Maintenance or End-of-Life hardware

  • Focused on Quality/Security

    Multiple certifications to ensure highest standards and controls

  • Ready in Advance

    Robust parts-sparing model with proven logistics and 600+ forward stocking locations

  • Ongoing & Proactive

    Lifecycle Management guidance from Configuration Management Database (CMDB)

  • 24x7x365 Techs

    TAC (Technical Assistance Center) team of CCIE- and CCNA-certified experts

  • Compliance

    First to offer service ensuring 100% entitlement compliance, while reducing support contract costs

  • Flexible Guidance

    Self-sparing models can be designed/simplified to further reduce support contract costs

EoL Server Maintenance

End-of-Life Server Hardware Maintenance

XSi provides independent server support and hardware maintenance services for most server hardware OEMs. Not all server hardware assets require expensive maintenance agreements from the Original Equipment Manufacturer, so OpEx budget cost reductions, often averaging 60+%, are not only possible, but perfectly viable with XSi independent support.

 

XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards, currently supports 42 federal agencies and 12 of the Top 15 Federal Systems Integrators.

 

Server OEMs Supported

  • SGI/HPE – all legacy models
  • Cisco UCS (post-warranty, EoL, EOS) – all models
  • HPE (post-warranty, EoL, EOS) – all models
  • IBM (post-warranty, EoL, EOS) – all models
  • Lenovo (post-warranty, EoL, EOS) – all models
  • Fujitsu – all models
  • Oracle/Sun (post-warranty, EoL, EOS) – all models

 

Primary Benefits of Working with XSi:

  • Compliance with government hardware maintenance mandates
  • Proactively impact cost containment
  • Enable the ongoing support of important legacy hardware – keep hardware running as long as you choose
  • Assist with spare parts management (inventory, testing, entitlement management)
  • Drive down the costs of on-premises hardware assets to enable the insertion of needed new technology or enable greater budgets for cloud transition initiatives.

 

Service Features:

  • No Forced Tech Refresh

    Support for post-warranty, End-of-Support or End-of-Life hardware

  • Focused on Quality/Security

    Multiple certifications to ensure highest standards and controls

  • Ready in Advance

    Robust parts-sparing model with proven logistics and 600+ forward stocking locations

  • Ongoing & Proactive

    Lifecycle Management guidance from Configuration Management Database (CMDB)

  • 24x7x365 Techs

    Fully-cleared field staff for onsite break/fix support, backed by L3/L4 experts

  • No-Wait-ServiceSM

    Support coverage guarantee for assets awaiting a formal addition to the contract

  • Project Support

    On-demand tech expertise with XSi SmartHands or IMAC (installs, moves, additions, changes) services

EoL Storage Maintenance

End-of-Life Data Storage Hardware Maintenance

XSi provides independent storage support and hardware maintenance services for most storage hardware OEMs. Not all storage hardware assets require expensive maintenance agreements from the Original Equipment Manufacturer, so OpEx budget cost reductions, often averaging 60+%, are not only possible, but perfectly viable with XSi independent support.

 

XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards, currently supports 42 federal agencies and 12 of the Top 15 Federal Systems Integrators.

 

Data Storage OEMs Supported

  • Oracle/Sun/STK (post-warranty, EoL, EOS) – all models
  • NetApp (post-warranty, EoL, EOS) – all models
  • HPE (post-warranty, EoL, EOS) – all models
  • IBM (post-warranty, EoL, EOS) – all models
  • Hitachi Data Systems (post-warranty, EoL, EOS) – all models

 

Primary Benefits of Working with XSi:

  • Compliance with government hardware maintenance mandates
  • Proactively impact cost containment
  • Enable the ongoing support of important legacy hardware – keep hardware running as long as you choose
  • Assist with spare parts management (inventory, testing, entitlement management)
  • Drive down the costs of on-premises hardware assets to enable the insertion of needed new technology or enable greater budgets for cloud transition initiatives.

 

Service Features:

  • No Forced Tech Refresh

    Support for post-warranty, End-of-Support or End-of-Life hardware

  • Focused on Quality/Security

    Multiple certifications to ensure highest standards and controls

  • Ready in Advance

    Robust parts-sparing model with proven logistics and 600+ forward stocking locations

  • Ongoing & Proactive

    Lifecycle Management guidance from Configuration Management Database (CMDB)

  • 24x7x365 Techs

    Fully-cleared field staff for onsite break/fix support, backed by L3/L4 experts

  • No-Wait-ServiceSM

    Support coverage guarantee for assets awaiting a formal addition to the contract

  • Project Support

    On-demand tech expertise with XSi SmartHands or IMAC (installs, moves, additions, changes) services

EoL Misc. Maintenance

End-of-Life Misc. Hardware Maintenance

XSi provides independent hardware support and hardware maintenance services for most hardware enterprise IT OEMs. Not all hardware assets require expensive maintenance agreements from the Original Equipment Manufacturer, so OpEx budget cost reductions, often averaging 60+%, are not only possible, but perfectly viable with XSi independent support.

 

XSi is ISO9001:2015 Certified, meets SAE AS5553 Standards, currently supports 42 federal agencies and 12 of the Top 15 Federal Systems Integrators.

 

Misc. OEMs Supported

  • Avaya (post-warranty, EoL, EOS) – all models
  • Adtran (post-warranty, EoL, EOS) – all models
  • Legacy IBM software brands (post-warranty, EoL, EOS) – all titles

Need support for other OEMs? Just ask.

 

Primary Benefits of Working with XSi:

  • Compliance with government hardware maintenance mandates
  • Proactively impact cost containment
  • Enable the ongoing support of important legacy hardware – keep hardware running as long as you choose
  • Assist with spare parts management (inventory, testing, entitlement management)
  • Drive down the costs of on-premises hardware assets to enable the insertion of needed new technology or enable greater budgets for cloud transition initiatives.

 

Service Features:​​​​​​​

  • No Forced Tech Refresh:

    Support for post-warranty, End-of-Support or End-of-Life hardware

  • Focused on Quality/Security

    Multiple certifications to ensure highest standards and

  • Ready in Advance

    Robust parts-sparing model with proven logistics and 600+ forward stocking locations

  • Ongoing & Proactive

    Lifecycle Management guidance from Configuration Management Database (CMDB)

  • 24x7x365 Techs

    Fully-cleared field staff for onsite break/fix support, backed by L3/L4 experts

  • No-Wait-ServiceSM

    Support coverage guarantee for assets awaiting a formal addition to the contract

  • Project Support

    On-demand tech expertise with XSi SmartHands or IMAC (installs, moves, additions, changes) services

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