Improving Citizen Services & Operations

Citizens expect fast, efficient, and reliable services from government agencies. Yet siloed systems, legacy infrastructure, and limited visibility often slow service delivery and drive up costs. To meet these challenges, agencies need a secure, modern approach that unifies data and enables real-time insights.

Starburst helps agencies analyze citizen interactions, improve service efficiency, and modernize operations, without the cost or disruption of traditional data migrations. The result: better services for citizens, greater efficiency for agencies, and a foundation for future AI-driven innovation.

Use Cases:

Citizen Service Optimization
Analyze citizen interaction and service delivery data to improve response times and enhance the user experience. With Starburst, agencies can reduce wait times, identify bottlenecks, and make data-driven decisions that improve outcomes for constituents.

Starburst Differentiators:
Federated data access, real-time insights, governed collaboration across agencies.

Operational Efficiency & Modernization
Eliminate redundant storage costs and extend the life of legacy systems while building a modern, AI-ready data foundation. Starburst enables agencies to modernize on their own timeline with open standards like Apache Iceberg.

Starburst Differentiators:
Cost savings through query-in-place, scalable architecture, open and flexible deployment.

Why Starburst

  • Better Citizen Experiences: Reduce wait times and improve services with data-driven decision-making.
  • Operational Efficiency: Lower costs by avoiding duplication and centralization.​​​​​​​
  • Secure & Compliant: Ensure all data access meets government security and governance mandates.​​​​​​​
  • Future-Ready: Build a modern, open data foundation that supports analytics and AI.

Deliver better services and modernize government operations with Starburst.

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