Salesforce Solutions for the Public Sector

Salesforce transforms the way departments, agencies, and their community of contractors meet the unique demands of today’s constituent and more effectively deliver on their mission. With the innovation of the Customer Success Platform, Salesforce brings mission-critical capabilities to life - enabling service, marketing, collaboration and communities, analytics and business intelligence, and application development both within Salesforce and for third-parties.

The FedRAMP-authorized Salesforce Government Cloud - the world’s #1 enterprise cloud, built for government – gives stakeholders the mobile, self-service tools they need to connect data, process, and people while also reducing the risk, cost, and the complexity of traditional IT. Salesforce’s trusted Government Cloud, delivered in an isolated infrastructure to meet Government Certification requirements, accelerates government transformation to rapidly and securely deploy solutions with a multi-tenant cloud infrastructure that meets all security and compliance requirements.

Get Future-ready with a Government CRM

Salesforce Government Cloud is a partitioned instance of Salesforce’s industry-leading platform as a service (PaaS) and software as a service (SaaS). Meeting changing mission requirements and expectations is easier and more cost-effective with a modern cloud solution. The Salesforce Government Cloud enables organizations to digitally transform the business of government rapidly and revolutionize the citizen experience.

Reach your customers with the world’s #1 email marketing platform.

Create a seamless experience across every customer touchpoint – from email to mobile to social. Leverage Salesforce Marketing Cloud to engage your customers and audience in a more personalized way and measure your marketing effectiveness with Google Analytics.  

Check out all the features of Marketing Cloud here. 

Connected. Personalized. Mobile.

Community Cloud is an online social platform from Salesforce that enables organizations to connect customers, partners, and employees with each other and the data and records they need to get work done. Anyone can visit the community to find answers to questions or ask for help from another community member.

Find out more here.

Work smarter with artificial intelligence that’s built right into Salesforce.

With Einstein AI, you can build custom predictions and recommendations with clicks, embed predictive insights into any record or in any app, and operationalize AI by adding it to every workflow or business process. Some platform features include:

• Machine Learning
• Natural language processing
• Computer vision
• Automatic speech recognition

Discover more about Salesforce Einstein Analytics here.