ProcedureFlow Solutions for the Public Sector

Features/Plans

Teams
For getting started

Standard For growing teams

Enterprise For larger teams

Core Functionality

Linked Visual Flows
Centralize organizational processes for easier access to important information

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Change Notifications
Expedite process collaboration and ensure all users can be kept in the loop

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Side-by-Side Comparisons
See changes before they’re applied to ensure no errors are being produced

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Flow Data Access
Export all flow data in a more automated way to streamline process adjustments

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Enhanced Collaboration Coming Soon
Additional functionality to better manage content feedback from users and to support multiple drafts at a time

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Managing Users & Flows

Separate Flow Groups
Simplify information hierarchy based on certain topics, requests, departments and more

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Memberships and Permissions
Ensure the right levels of an organization have access and autonomy to information, approval requests and platform changes

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Revision Control
Trace and monitor process improvements to see how internal knowledge management procedures evolve over time

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Offline Backups
Ensure critical process information is accessible if there is a network outage or other unforeseen circumstances

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Single Sign-on (SAML 2.0)
A secure way for users to access multiple applications through prior authentication and a single set of login credentials

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Embedding [Authenticated]
Allows ProcedureFlow to live within an organization's existing CCaaS or CRM systems to ensure timely information transfer and knowledge sharing

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SCIM - User Provisioning
User provisioning and deprovisioning can be automated and will help seamlessly integrate existing employee database systems

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Reporting

Unreviewed Changes
See what changes need to be reviewed, accepted, and pushed in order to keep processes up to date

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User Activity
Gain an inside look at top performers and employee performance based on their usage

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Most Viewed Flows
See which flows are the most utilized to help uncover areas of improvement

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Customer Success

Dedicated Customer Success Manager
Unlock tailored support based on organizational needs, questions, and success criteria

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