Atlassian Podcast

Atlassian Streamlines Federal Operations with Powerful Service Management

Wednesday, May 1, 2024

Hosted By: Atlassian & Carahsoft

Summary

Federal agencies are struggling to keep up with the increasing number of IT requests, hindering their ability to meet constituent needs and internal demands in a timely manner. To deliver exceptional services to customers and their teams, agencies can leverage Atlassian Jira Service Management (JSM) to automate complex workflows, enhance real-time visibility into operations and manage service requests more efficiently.

 

Tune in to the Atlassian podcast to hear Erin Philips, Director of Product Marketing, and Kirk Shultz, Atlassian Consultant at Isos Technology, discuss how Atlassian JSM reduces resolution times for citizen inquiries and internal requests. Explore how Atlassian’s simple user interface fosters collaboration, enhances service delivery, promotes transparency and complies with Federal security requirements.

 

Unlock the podcast to learn valuable insights into:

  • How JSM streamlines workflows, boosting efficiency and transparency
  • Proven strategies for implementing JSM within your agency
  • Practical solutions for achieving data accessibility and robust security

 

Fill out the form and listen to the Atlassian podcast to automate your Federal Government agency’s workflows Jira Service Management.


Speakers

Erin Philips

Director of Product Marketing

Isos Technology

As a results-driven B2B leader, I offer proven ROI in the areas of brand building, content marketing, digital advertising, lead generation, and project, program and event management.
Kirk Shultz

Atlassian Consultant

Isos Technology

Team Lead with Experience in Helpdesk Desktop Support and Systems Administration.

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