Overview

Modria has created an intelligent resolutions platform, Modria Resolution Center, which eliminates endless meetings, complicated integration and overblown budgets. One size does not fit all when it comes to resolving disputes. Each module is built to maximize fair outcomes for both parties. Use only the modules you need to support the resolution process that delivers fast and fair outcomes for you and your organization.

Modria believes there's a better way to manage online dispute resolution cases. Staying a step ahead and creating solutions before there are problems there is a way:

  • To resolve disputes with clear communication and respect
  • For all sides to be heard
  • To harness the speed of the Internet
  • For businesses to convert complaints into brand loyalty and for government agencies to turn frustrating appeals into citizen satisfaction.

Products

Modria Resolution Center for Government Agencies

Modria Resolution Center is configurable for your workflow, efficient and cost effective with a powerful set of features:

Online Filing- Allow parties to file disputes online using an easy, interactive online filing form, integrated into your website, to provide convenience for parties and efficiency for your team by reducing paperwork and data entry 

Communication Tools- Communicate, exchange documents, and share appeal status with taxpayers and agents 

Case Management Tools- Manage thousands of appeals at ease with appropriate filters, reporting and staff assignment

Decisions and Appeals- provide decision, appeal instructions, and time frames online 

Seamless Integration- Integrate with your current CAMA system and meet specific state requirements

Contracts

Events

Resources