Make Digital Accessibility a Way of Work, not a Compliance Scramble
Digital accessibility touches every corner of government service delivery: public-facing websites, internal systems, mobile apps, documents, and more. For federal, state, and local agencies, it's also a legal obligation under Section 508, Title II of the Americans with Disabilities Act (ADA), and a growing list of state-level requirements. Level Access helps you meet that obligation and go beyond it, so every constituent can access the services they're entitled to.
We combine platform automation, AI, and expert human guidance to help your teams find and fix accessibility issues across your digital portfolio without slowing down development or adding friction to daily work. The result is an always-on accessibility operating model: Issues get caught and resolved as part of existing workflows, not discovered after launch or in response to a complaint.
Built for scale, backed by expertise
Level Access is the only digital accessibility solution provider to be first-to-market with FedRAMP authorization—a milestone that reflects the security rigor built into how we've served federal customers for years. Our operations are ISO 27001 certified, and our primary solution for enterprise and government agencies, Level Access Platform, operates under annual SOC 2 Type II examinations and independent penetration testing. For agencies requiring FedRAMP-authorized solutions, dedicated offerings are available. We provide a dedicated https://trust.levelaccess.com/ to give our customers direct access to independent audit reports, penetration test reports, and compliance documentation—streamlining security reviews and accelerating procurement.
Our Accessibility Services team combines that security depth with certifications including DHS Trusted Tester, CPACC, CPWA, CUA, CIPP, PMP, and CSM. Many among that team are individuals with disabilities—bringing lived expertise to the accessibility problems they solve.
Founded in 1997, before Section 508 or the Web Content Accessibility Guidelines (WCAG) existed, Level Access has spent nearly three decades exclusively focused on accessibility, longer than almost any other firm in the market. In that time, we've advised standards bodies including the U.S. Access Board, the Federal Communications Commission, and the World Wide Web Consortium (W3C).
Your roadmap for success
Software alone cannot guarantee equitable access. Level Access pairs platform tooling with live and on-demand training through the Level Access Academy, so your teams build lasting accessibility skills instead of relying on one-off fixes. Progress is measured against our industry-recognized Digital Accessibility Maturity Model (DAMM), giving your agency an objective picture of your accessibility position today and a clear, prioritized path forward, whether you're just establishing a program or scaling a more mature practice.
Level Access Products and Services
Level Access delivers a complete, end-to-end digital accessibility solution, combining an AI-powered platform with expert human guidance so government agencies can find, fix, and prevent barriers, and prove accessibility progress, across websites, applications, mobile experiences, and documents.
Audit & Test
Better accessibility starts with understanding where barriers exist. Level Access combines automated scanning and monitoring with expert manual evaluation, including assistive technology testing by people with disabilities, to deliver clarity you can act on. Automated tools instantly surface issues in live, local, pre-production, or secure environments, while manual audits include validation testing so you can confirm issues are fully resolved. Every audit produces a prioritized project plan with code-level guidance, and our team supports your developers through prioritization and remediation, not just the initial report.
Build & Fix
Address accessibility issues efficiently while embedding accessibility into the design and build process from the start. AI-powered automated remediation resolves many common WCAG violations with every page load, freeing up development hours. Level CI brings accessibility feedback directly into your CI/CD pipeline, catching issues before they reach production, while a centralized collaboration hub keeps remediation projects on track with expert support built in.
Governance & Reporting
Get organization-wide visibility into accessibility status with flexible reporting and analytics dashboards. Program leaders can track progress across every digital asset, or drill into specific pages, issues, or teams. Scores are inspired by the VPAT® framework and aligned with WCAG criteria, giving your agency defensible, standards-based benchmarks for compliance reporting and strategic prioritization.
Level Access Academy
Learn how to make accessibility last from the people who understand it best. Level Access Academy is a comprehensive learning ecosystem with role-based learning paths, live expert instruction, and certification preparation—including IAAP CPACC prep—so your teams build relevant accessibility knowledge that sticks. Courses are available on-demand or self-paced, and Academy content is available as SCORM files for agencies that want to deploy training through their own learning management system.
Program Management & Expert Consultation
Strategic guidance for agencies at any stage of accessibility maturity—from policy development and governance model design to live, on-demand consultation on technical questions, program management, and legal risk under Section 508, ADA Title II, and related requirements.
Featured capabilities
- VPATs & Accessibility Conformance Reports: Credible, objective documentation of conformance with WCAG, Section 508, and EU standards, with support for streamlining future VPAT updates as part of a sustainable compliance process.
- LevelDocs: Generate accessible PDFs directly from Microsoft Office files.
- Mobile Testing: A unified SDK for native iOS and Android accessibility testing, proactively catching issues during development across physical and virtual devices.