Government Events and Resources

In this exclusive session, Derek Rose and Chris Geer from ServiceNow provided an overview of the latest features and enhancements in Creator Workflows.

ServiceNow understands the future of Federal work. It's all about shared workspaces and the synergy of people, systems, and data. Your peers learned about key priorities for Federal leaders, including topics such as hoteling, workplace services, visitor management, and understanding workforce, contractor, and visitor ...

ServiceNow and InSource hosted the Project Excellence session on July 28th, 2022. Peers found out how to align strategy work in order to plan, deliver, and track value across different methodologies and to empower teams to drive mission outcomes.During this session, the team ...

Many government organizations experience a gap in value between their digital transformation investments and actual return. Learn how ServiceNow Impact accelerates time to value with an AI-powered digital experience. During this session, we discussed how this solution personalizes digital transformation experiences, ...

ServiceNow HR Service Delivery (HRSD) implementations fundamentally change how agencies work which means they require careful oversight and management.Agencies should ensure that they have a specific goals, objectives, and desired outcomes defined as well as an organizational change ...

Thank you for your interest in our Government Customer Experience & Engagement Summit!

Attendees learned how ServiceNow, specifically using new Public Sector Digital Services, swiftly modernized Civilian and Department of Defense service experiences, enabling world-class customer experiences to the federal workforce, citizens and their families, and even mission partners. 

The ServiceNow Army Team hosted the U.S. Army Special Interest Group on June 8th, 2022. This session reviewed your peer's journeys with ServiceNow that addressed mission outcomes.

The demands on government operations and service teams are outpacing budgets and staff capabilities. This is being driven by the increasing importance of digital services, the decentralization of technology teams, and a hybrid workplace. Organizations also have a multitude of disparate tools spread across ...

Attendees of this webinar listened to subject-matter experts discuss the benefits of the Integration Kit, including: Enabling faster help desk routing and resolutionDiscovering application usage which may be causing problems Checking specific applications with ...