Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Zoom

State & Local Government Digital Summit


Event Date: March 26, 2026
Hosted By: FedInsider & Carahsoft
Across state and local Government, the pressure to improve service delivery and customer experience is real. Residents expect digital services that are as simple and secure as the private sector. At the same time, many agencies are still constrained by legacy systems, siloed data, limited staff capacity and long-standing accessibility and equity gaps.
 
Join us to hear state and local Government leaders and industry experts discuss practical ways to improve customer experience and how to build trust with the people they serve through modernized services.
 
Join us for Zoom's panel: Human-Centered CX: UX, Accessibility & Personalization.
 
We’ll cover:
  • User research and journey mapping techniques to understand where residents struggle and where improvements will have the greatest impact
  • Accessibility, language access, and digital inclusion strategies aligned with WCAG and Section 508 that help you serve every community member more effectively
  • Omnichannel service design that better connects web, mobile, phone, and in-person interactions so residents do not have to “start over” every time they reach out
Whether you are just beginning your CX journey or looking to expand existing efforts, you’ll leave with actionable ideas to reduce friction, build trust and improve outcomes for the communities you serve.

Register Now

Resources


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