Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
What if there was a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagements? Delivered through virtual assistants, live chat, and messaging from automated tools for the savvy self-server, and human assistance that gives the customer one to one personalized service.
During this demo desk, attendees learned how to connect to their customers effortlessly and help them find the answers they need quickly. Nuance digital engagement solutions can help your agency deliver a seamless, user specific journey across all channels and devices using:
Contextual Omni Channel Journey
Continuous Learning Loop
Fill out the form below to view this archived event.