Empower, Engage, Evolve: Denver's Path to Becoming a Connected City
Event Date: August 09, 2017
Hosted By: Salesforce & Carahsoft
Denver’s Deputy CIO Christine Binnicker discussed how the city/county is using its 311 platform to empower residents and employees to resolve issues faster, engage the public through various modes of communication, and evolve its processes and infrastructure through automation. She shared best practices and lessons learned along the way, and how these steps are helping Denver become a smarter and more connected community.
This webcast provided the opportunity to hear directly from the city/county of Denver and Salesforce on how modern CRM solutions can help:
Provide the tools and foundation for citizens to be self-reliant and take action to improve the community
Build trust, drive accountability and provide transparency
Support data-driven decisions that lead to improved outcomes
Bridge the gap between citizens and government to create connected cities
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