Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
The 2020 Talkdesk Contact Center KPI Benchmarking Report examines the importance of setting and measuring key performance indicators and allows you to learn how your industry and company are performing. Read more to discover the prescriptive measures that can make your contact center ready for the challenges that lie ahead.
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