The digital transformation of the public sector continues to increase, presenting leaders at all government levels the opportunity to redefine how they foster engagement with the public.

Uncover how the Town of Manchester, CT, transformed its legacy systems into a thriving, digitally connected communications network. Brianna Smith, the Director of Communications and Civic Engagement for the town, will share ...

A recent study cites that, “difficulty finding information and clarity of communications are the primary drivers of customer burden". A similar study cites, "39% of SLG leaders grade their department’s ability to deliver ...

Digitizing government services provides a unique opportunity to engage and serve the public. Prioritizing multi-channel outreach strategies has helped agencies to better engage with their vast audiences and underserved communities. Building an inclusive, transparent government starts with strategic communications ...