Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
DFW - Flying High with EPM
Hosted By: Oracle & Carahsoft
Managing budgets, forecasts, and financial reporting across a complex airport operation requires coordination and clarity. Dallas Fort Worth International Airport shows how they modernized how teams plan, analyze, and share data with new tools and integrations.
In this on-demand webinar, you’ll learn how DFW:
- Streamlined the reporting process with pre-formatted, publish-ready outputs
- Enabled quick ad-hoc analysis directly in Excel
- Gained flexibility to run “what-if” scenarios for smarter forecasting
- Automated data connections with its ERP system to keep financial information in sync
- Improved control and collaboration across departments through enhanced user permissions and cloud-based access
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Resources
100-year Old Insurance Major Deploys ‘My Policy’ Virtual Assistant that Handles 50% of Informational and Payments Queries
The insurance company operates in 8 US states and receives over 450,000 customer calls around the year. Over 65% of these calls are routine queries related to policy renewal, payment options, coverage details, and so on. The company wanted to transform customer-agent interactions, from being a purely transactional experience to a more efficient customer-centric engagement. The insurer wanted to provide its customers a way to access this information in an efficient manner without having to wait in line to speak to an agent.
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