Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Leveraging GenAI to Up/Reskill for the Workforce of the Future
Hosted By: ServiceNow & Carahsoft
The mandate for state and local governments is clear: deliver seamless, personalized services faster, all while confronting tighter budgets and rising expectations from digitally savvy citizens. Traditional tools fall short in addressing these evolving demands. Enter AI-powered ServiceNow CRM—a game-changing solution that redefines how public sector agencies engage, serve, and inspire trust.
In this session, ServiceNow thought leaders and public sector innovators discussed how our AI-driven platform empowers agencies to revolutionize service delivery. The webinar explored how AI automated repetitive processes, streamlined service workflows, and created intuitive, digital-first interactions that elevate the citizen experience.
This is more than a CRM—it’s a pathway to building modern, efficient, and citizen-centric government services. The future of public service starts here.
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Resources
From Paperwork to Portal: How NYCERS Made Scheduling a 5-Minute Task
Read this case study to learn how SUMO Scheduler to gain a centralized solution for event management. The New York City Employee's Retirement System (NYCERS) sets a strong example of how public sector organizations can use Salesforce and SUMO Scheduler to modernize operations, enhance citizen experiences, and achieve mission-critical outcomes.
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