Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Salesforce Webcast

VA and MD 311 Citizen Services


Event Date: May 26, 2021
Hosted By: Salesforce, Incapsulate & Carahsoft
Virginia and Maryland residents expect simple and effective government services and quick problem resolution. Improve your resident experiences by optimizing service delivery, quick information access via multiple media channels, and more using Salesforce's platform.

Attendees had the chance to see a Salesforce solutions engineer demonstrate the benefits of Salesforce 311 solution:
  • Eliminated the infrastructure costs
  • Integration with third-party platforms, like Twitter
  • Einstein Analytics which uses artificial intelligence to analyze data
Attendees also heard from Salesforce Platinum Consulting partner, Incapsulate and how they successfully helped implement 311 systems on the Salesforce platform, providing the essential tools needed to deliver services

Fill out the form below to view this archived event.


Resources